Team Leader

Heritage - BRA_208; Aberdeen City; On-site; GBP 25,000 - 30,000; Full time

Job summary

A leading hospitality company is seeking a Team Leader to oversee operations and ensure high standards of customer service. In this role, you'll lead your team, adapt to challenges during peak times, and create memorable experiences for guests. Competitive salary and benefits included.

Benefits

Competitive salary and pension contributions

Career development opportunities

33% staff discount on all brands

Free employee assistance program

50% discount at Greene King Inns and hotels

Referral bonus up to £1,500

Wagestream access to wages before payday

Up to 30% off at Superdrug

Qualifications

• Role model in delivering excellent service.
• Ability to think quickly during busy shifts.
• Positive attitude.
• Attention to detail in service.

Responsibilities

• Provide customers with memorable experiences.
• Deputise for management and resolve issues.
• Coordinate the team during busy shifts.
• Ensure safety and cleanliness of the bar.

Skills

Attention to detail

Customer Service

Team Spirit

Adaptability

Job description

Social network you want to login/join with:

Job Title: Team Leader

As a Team Leader, you’ll lead by example, ensuring the team has everything they need for a smooth shift! You’ll maintain high standards and ensure our customers are satisfied.

Responsibilities

• Provide customers with a heartfelt and memorable experience each time they visit.
• Deputise for the management team and resolve issues in their absence.
• Organise and coordinate the team during busy shifts.
• Ensure the bar is safe, legal, clean, and issues are addressed promptly and safely.

Qualifications

• Attention to detail, ensuring every pint is poured perfectly.
• Be a role model in delivering excellent service and welcoming customers.
• Ability to think quickly and adapt during busy shifts.
• Positive attitude and team spirit.

Additional Benefits

We reward hard work with:

• Competitive salary, pension contributions, and career development opportunities across our brands.
• 33% staff discount on all brands, plus 15% for loved ones.
• Free employee assistance program supporting mental health, well-being, financial, and legal needs.
• 50% discount at Greene King Inns and hotels, plus 25% for loved ones.
• Referral bonus of up to £1,500 for successful hires.
• Wagestream access to wages before payday.
• Up to 30% off at Superdrug, discounts with Three Mobile, and more.