Team Lead of CRM

Madfish; United Kingdom; Remote; GBP 60,000 - 80,000; Full time

Job summary

A leading iGaming company in the United Kingdom is seeking an experienced Team Lead of CRM to join their growing team. In this role, you will drive multi-channel communication strategies, enhance player retention, and improve key performance metrics across CRM touchpoints. Candidates should have proven experience in CRM for Tier-1 markets and a strong analytical mindset.

Qualifications

• Proven experience in CRM strategies for Tier-1 markets.
• Strong understanding of multi-channel communication.
• Ability to analyze and elevate key performance metrics.

Responsibilities

• Drive multi-channel communication strategy.
• Strengthen player retention.
• Elevate key performance metrics across all CRM touchpoints.

Job description

Overview

✨ Welcome to Win Media – Driving Innovation in iGaming Products! ✨

At Win Media, we build cutting-edge solutions that shape the future of the iGaming industry 🎯. By combining strategic thinking 💡, creativity 🎨, and data-driven insights 📊, we create products that engage players, grow revenues, and set new industry standards 🚀. With a passionate team and bold vision, we transform ideas into world-class products. 💪

📌 About the Role

We are looking for an experienced Team Lead of CRM to join our growing team! If you’re passionate about player engagement, data-driven communication, and building high-performing CRM strategies for Tier-1 markets — this role is for you.

As the Team Lead of CRM, you will drive our multi-channel communication strategy, strengthen player retention, and elevate key performance metrics across all CRM touchpoints.