Team Lead & IT Business Systems Analyst

Illinois Tool Works; United Kingdom; On-site; GBP 45,000 - 65,000; Full time

Job summary

A leading company seeks an IT Business Systems Analyst to enhance ERP solutions across its UK & Nordics operations. This role involves supporting Dynamics 365 implementations, leading a team of analysts, and driving continuous improvement in business processes. Successful candidates will be creative problem solvers, ready to influence decisions while supporting business intelligence initiatives with tools like Power BI. Opportunities for professional growth through training and mentorship are offered.

Benefits

Training and mentorship

Individual Development Plan

Opportunity to travel within the UK & Nordics

Qualifications

• Experience in Dynamics 365 Finance & Operations.
• Experience in Production & Warehouse environments.
• Experience with Agile & Scrum framework.

Responsibilities

• Provide 2nd and 3rd line support for Microsoft Dynamics Finance and Supply Chain Operations.
• Lead small projects with the ERP and BI solutions.
• Simplify and streamline existing business processes.

Skills

Analytically minded

Customer focused

Excellent troubleshooting skills

Good communication skills

Education

Relevant Degree (technical/IT/business)

Tools

Microsoft Applications

Dynamics 365 ERP systems

Power BI

Power Apps

Job description

Job Description:

You will be joining our UK & Nordics Business Solutions team just as we have implemented an ERP system for Denmark, Sweden and Norway to Dynamics 365 platform.

As IT Business Systems Analyst, you will provide 2nd and 3rd line support to our users. You will encourage a ‘standard is best’ approach to simplify and streamline existing business processes, driving continuous improvement. Experience in delivering solutions in Production and Warehouse are essential. Experience in implementing Manufacturing solutions within D365 are essential for this role.

Working with full autonomy you will have room to be creative in your problem solving and able to influence decisions. This is a role to make your own.

You will be leading a team of 3 IT Business Analysts in the IT Business Systems team.

Primary responsibilities:

• 2nd and 3rd line support for Microsoft Dynamics Finance and Supply Chain Operations
• Support business intelligence initiatives using Power BI
• Support business initiatives with software/hardware solutions
• Simplify and streamline existing business processes (continuous improvement)
• Lead small projects with the ERP and BI solutions
• Engagement with the business to identify value add opportunities

• Engagement with the Scrum process

Experience and skills:

• Experience consulting in Dynamics 365 Finance & Operations
• Analytically minded and customer focused
• Excellent troubleshooting and implementation skills
• Good communication skills to both technical and non-technical stakeholders of all levels
• Excellent knowledge of Microsoft Applications
• Relevant Degree (technical/ IT/ business) or equivalent level qualification
• Working knowledge of Dynamics 365 ERP systems
• Experience with Agile & Scrum framework
• Experience in working in Production & Warehouse
• Supported transformation projects in Production
• Knowledge of Powers Apps

What to expect:

Our IT team is empowered to speak up, challenge each other and implement our own ideas. The team environment is relaxed and respectful with a focus on making decisions together. You will be supported in your professional development with training and mentorship. An Individual Development Plan will be created to ensure we are supporting the career that you want.

You will gain wide exposure to all aspects of the business and will have the opportunity to travel within the UK & Nordics as part of your development.