Team Lead (Full-Time) - Hammond, IN

Follett Corporation; Street; On-site; GBP 60,000 - 80,000; Full time

Job summary

An established industry player seeks a dynamic individual to support store operations and enhance customer satisfaction. This role involves collaborating with management to ensure efficient merchandise handling and training team members to deliver exceptional service. As a leader on duty, you will address customer and team concerns, ensuring a safe and secure environment. If you are passionate about retail and enjoy working with a team, this is the perfect opportunity for you to grow in a supportive and engaging workplace.

Qualifications

• Experience in customer service and team leadership.
• Ability to train and develop team members effectively.

Responsibilities

• Assist with receiving, pricing, and stocking merchandise.
• Lead the team in the absence of the Store Manager.

Skills

Customer Service

Team Leadership

Merchandising

Training and Development

Job description

Position Overview
This position works closely with the Department Manager(s) or Store Manager to receive, price, and stock merchandise to meet the needs of the store's customers and drive sales and profits. Assist Team Members with completing the work within the store. Ensures all team members receive the appropriate training and education, including ongoing compliance training. Acts as leader on duty, responding to customer and team member concerns in the absence of the Store Manager, as well as opening and closing the store and ensuring all bookstore property and team members are safe and secure.
Follett Higher Education is a drug-free workplace environment.
Pay Range
$12.00-$24.33/hour