Team Lead Cloud and Data Centre Services

International Baccalaureate; Cardiff; Hybrid; GBP 51,000 - 69,000; Full time

Benefits offered by this job

Benefits allowance

Pension 10%

Family benefits

Annual leave

Life assurance

Flexible hours

Volunteer leave

CPD

Job summary

The International Baccalaureate in Cardiff, UK is seeking a Senior IT Infrastructure Manager to lead global cloud and data centre services. You will manage a dedicated team, deliver resilient infrastructure, and ensure SLAs are met while aligning standards with business goals.

The role combines strategic planning with hands-on oversight of cloud platforms (Azure/AWS), networks, and data centre operations. 2 days in office, hybrid working model.

Qualifications

• Degree level education or equivalent with relevant IT certifications (Azure, AWS, ITIL).
• Proven experience in infrastructure or cloud operations roles.
• Strong knowledge of Azure and AWS cloud platforms.
• Experience with enterprise networking concepts (TCP/IP, VPNs, firewalls).
• Knowledge of virtualization technologies such as VMware.
• Experience working with Linux/Unix environments.
• Strong communication skills across technical and non-technical stakeholders.
• Line management or leadership experience.
• Strong analytical and problem-solving skills.

Responsibilities

• Lead the design, delivery, and management of global IT infrastructure services across cloud and data centre environments.
• Manage and develop a team of infrastructure and cloud engineers.
• Ensure delivery of services in line with agreed SLAs.
• Define and maintain infrastructure standards covering availability, resilience, performance, and security.
• Oversee vendor management and supplier performance.
• Lead disaster recovery planning and execution aligned to business continuity strategies.
• Coordinate implementation of new systems into the global infrastructure environment.
• Develop infrastructure and data centre strategy aligned to organisational goals.

Skills

IT infrastructure

People management

SLA management

Infrastructure standards

Vendor management

Disaster recovery

System deployment

Infrastructure strategy

Cloud operations

Networking knowledge

Linux/Unix

VMware

Communication

Leadership

Analytics

Education

IT certifications (Azure, AWS, ITIL)

Job description

Salary:

HG 16T Circa £60,000, negotiable depending on experience

Job Type:

Full-Time, Permanent

Location:

Cardiff, UK

Hybrid working:

2 days in office

About The IB

The International Baccalaureate provides world-class educational services to over 6,000 schools across 160 countries. A career with the IB is not just a job; it’s an opportunity to work with an innovative world leader in education services where we empower our employees to thrive and make a difference.

About The Job

Responsible for leading the design, delivery and control of global IT Infrastructure services, enabling the organisation with an efficient, scalable, and resilient global infrastructure. The role manages the Cloud and Data Centre team to deliver expert technical services across infrastructure environments and ensures the effective delivery of both project and operational services.

Responsibilities

• Lead the design, delivery, and management of global IT infrastructure services across cloud and data centre environments
• Manage and develop a team of infrastructure and cloud engineers
• Ensure delivery of services in line with agreed Service Level Agreements (SLAs)
• Define and maintain infrastructure standards covering availability, resilience, performance, and security
• Oversee vendor management and supplier performance
• Lead disaster recovery planning and execution aligned to business continuity strategies
• Coordinate implementation of new systems into the global infrastructure environment
• Develop infrastructure and data centre strategy aligned to organisational goals

Qualifications

• Degree level education or equivalent with relevant IT certifications (Azure, AWS, ITIL)
• Proven experience in infrastructure or cloud operations roles
• Strong knowledge of Azure and AWS cloud platforms
• Experience with enterprise networking concepts such as TCP/IP, VPNs, and firewalls
• Knowledge of virtualisation technologies such as VMware
• Experience working with Linux/Unix environments
• Strong communication skills across technical and non-technical stakeholders
• Line management or leadership experience
• Strong analytical and problem-solving skills

Benefits

• Flexible benefits allowance equivalent to 1.5% of Annual Salary to spend on benefits or as addition to salary
• 10% employer pension contribution with a 3% employee contribution
• Enhanced family friendly benefits
• 25 Days Annual Leave plus public holidays. The opportunity to purchase up to 5 days of leave each year.
• Life assurance 4x annual salary
• Flexible working hours (core hours are 10am-12pm and 2pm-3pm), 37.5 hours per week
• Paid volunteering leave
• Excellent continuous professional development

Opportunity & Belonging

We are committed to building a working environment that values respect, diversity, and compassion. The International Baccalaureate is proud to be an equal opportunities employer, and we welcome applications from all qualified applicants. As a global employer, we adhere to all relevant employment legislation in the countries in which we operate, and we’re happy to provide any reasonable support or adjustments as needed to ensure applicants can fully participate in our recruitment process.