Team Lead, Clinical Nurse Specialist

NHS; Cambridge; On-site; GBP 40,000 - 70,000; Full time

Job summary

An established industry player is seeking a dedicated Palliative Care Nurse Specialist to provide clinical leadership within a community setting. This role involves managing a team of clinical nurse specialists while ensuring high standards of care and fostering a culture of innovation. You'll play a pivotal role in improving patient experiences and coordinating care effectively. With a commitment to professional development and collaboration, this position offers a unique opportunity to make a significant impact in the lives of patients and their families. Join a supportive team dedicated to excellence in palliative care and enjoy a range of benefits that enhance your professional journey.

Benefits

Personal Pension Plan

Employee Assistance Programme

Access to training

Lease cars

Regular team meetings

Access to Occupational Health Services

Maternity and paternity pay

Induction programme

Free uniform

Staff discounts

Qualifications

• Registered General Nurse with leadership experience in palliative care.
• Advanced communication and clinical assessment skills required.

Responsibilities

• Lead and manage a team of clinical nurse specialists in palliative care.
• Ensure high standards of patient care and effective communication.

Skills

Palliative Care Knowledge

Leadership Skills

Communication Skills

Clinical Assessment Skills

Team Management

Multi-Disciplinary Collaboration

Education

Registered General Nurse

Post-registration qualification in palliative care

Teaching qualification

Advanced Clinical Assessment Skills Masters Degree

Job description

The post holder will be responsible for providing clinical leadership and management for a team of clinical nurse specialists within the community setting.

To lead and foster a culture which is open to change, new ideas, concepts, and innovation, whilst influencing the Charity’s strategy and operational plan.

To be responsible for planning, developing and coordinating the work of the Palliative Care Clinical Nurse Specialists in conjunction with the Matron of Clinical Services.

To be responsible for improving the patient experience and safeguarding high standards of care by creating an environment in which excellence in clinical care can flourish and be measured.

See job description

Main duties of the job

Clinical Responsibilities:

To be a strong clinical leader and proactive role model with presence within the community setting integrating with the multi-disciplinary team, maintaining an overview of patient care, acting as a resource, and offering guidance and support.

Monitor the effectiveness of clinical care provided to patients and their families in the community team by reviewing the dashboard data, undertaking quality checks, and ensuring that agreed working practices are followed and that clinical services are delivered appropriately.

Ensure the effective chairing the weekly multi- disciplinary meetings to provide expert opinion on patient and clinical care issues.

Ensure patient referrals are triaged in a timely way.

Adopting a patient centered approach, ensure holistic assessments are undertaken, assessments are recorded, and any appropriate actions taken.

Always ensure the maintenance of professional contemporaneous records, documenting all actions and interventions in a clear, honest, and timely manner.

To maintain and promote effective and efficient communication with everyone involved in the patient’s care, to ensure appropriate sharing of information.

Ensure the team monitors patient progress by completing the OACC (Outcome Assessment and Complexity Collaborative) suite of tools, and where appropriate work towards a safe and timely discharge plan.

To hold a caseload of no more than five patients at a time

To maintain a level of clinical competence which enables the post holder to actively participate in discussions relating to care of patients and families as well as support the continued professional development of the team.

To develop strong links with local care providers, so that the hospice community team continues to be regarded as an integral part of the local health and social care economy.

To represent the hospice, patients and colleagues at meetings as required. Undertake and receive clinical supervision.

Managerial responsibilities:

To be an effective, and approachable team leader and manager.

To work in a managerial position (office based) 80% (3 days of the week) and clinically 20% (2 days a week).

Work across all shift patterns as needed to ensure high visibility, effective leadership, and management of the nursing team.

To develop and maintain effective communication systems within the Clinical Nurse Specialists and externally to ensure they are briefed in matters relating to clinical practice and service developments, education, training, statutory requirements, national and local policies, and initiatives.

To work with the administrator to plan the rota for the clinical nurse specialists, ensuring that the rota meets the needs of the service.

Manage and authorise annual leave allocations.

In conjunction with colleagues, manage requests to change working hours/patterns to ensure the needs of the service are met.

Respond to unexpected events in a timely way adjusting and re-prioritising work among the team to ensure smooth running of the service.

In conjunction with senior colleagues, actively participate in change initiatives, demonstrating awareness of the implications and acting as an effective change agent.

Actively establish and develop relationships with both internal and external agencies and organsations as part of a wider system of promoting Arthur Rank Hospice Charity.

Working closely with the Consultant to create the agenda and chair monthly team meetings to ensure dissemination of information and a two-way forum for communication and feedback.

To conduct annual appraisals and regular 1:1’s for the nursing members of the community team and the community team administrators.

To monitor and manage staff sickness and poor performance, and complete return to work documentation

To authorise expense forms for the team

To participate in recruitment, grievance, and disciplinary proceedings as necessary

To participate in investigations of complaints and implementation of any outcomes.

Ensure all team members are fully compliant with all aspects of statutory and mandatory training.

Take responsibility for the training, orientation, induction, and probationary evaluation of all newly appointed colleagues within your team.

Take responsibility for your own professional development, including keeping up to date with relevant clinical, professional and management issues at local and national level.

Ensure that you are fully compliant with the requirements of professional revalidation.

Allocating visitors/learners to team members to optimize learning opportunities

Ensuring the team delivers designated education days, allocating and supporting team members to present teaching sessions.

To monitor the Clinical Nurse Specialists team’s workloads and capacity, in conjunction with the Matron for Clinical Services and Consultant, address immediate and longer term challenges relating to workload and capacity.

Finance / resource management:

Manage the community team resources efficiently and effectively.

Participate in constructing, Managing and control of delegated financial budget for the community team.

Ensure that equipment used by the community team is maintained in a safe and serviceable condition and that faults are reported promptly.

See full job description

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About us

Founded in 1981, Arthur Rank Hospice Charity supports people living in Cambridgeshire with an advanced serious illness or a life-limiting condition and those in need of end-of-life care. We care for more than 4,000 patients each year at our Hospice in Cambridgeshire, the Alan Hudson Centre in Wisbech and in patients’ own homes via the Arthur Rank Hospice Charity Community Team.

The Community Specialist Palliative Care Home Team (SPCHT) is a team of Clinical Nurse Specialists working with medical practitioners and other health care colleagues in the hospice. The team supports patients with life limiting conditions and who require end of

life care. The service is commissioned to provide care for patients and their loved ones who are registered with a GP practice in Cambridge City, South Cambridgeshire and East Cambridgeshire, who have a level of complexity that needs additional support and expertise. The SPCHT works with other partners, such as GPs and District Nurses, across the ICS to provide advice and support to patients with life limiting illnesses.

Job responsibilities

Are you a Palliative Care Nurse Specialist, looking to develop management and leadership skills? Do you value having time to care for your patients? If so, then we have the perfect role for you!

Our Specialist Palliative Care Home Team provides expert specialist palliative care advice and support to people in the community, covering Cambridge City, South Cambridgeshire and East Cambridgeshire.

You will lead the team of experts to ensure a coordinated and responsive service, working closely with the Consultant and Matron for Clinical Services.

We have a range of benefits available for our staff, these include:

• Personal Pension Plan (with ability to retain membership of NHS Pension Scheme subject to qualifying criteria)
• Employee Assistance Programme
• Access to a range of training through our on-site education centre, including our Management Development programme
• Lease cars (eligibility criteria applies)
• Regular team meetings and 1:1's
• Access to Occupational Health Services
• Maternity and paternity pay
• Induction programme and learning and development opportunities
• Support with revalidation
• Free uniform
• Payroll Giving option
• Group Life Assurance
• Long Service Awards
• Social events
• Christmas savings scheme
• Staff discounts to our in-house Bistro and Salon HD
• Free car park
• Cavell Nurses Trust to support our clinical professionals
• Access to clinical supervision
• Team away days

For more information see the attached full job description. For an informal visit or to find out more about the role, contact Carly Wills, Matron of Clinical Services, on01223 675 810.

Please note that the salary quoted is based on full time hours and needs to be pro-rata’d for part time posts. We regret that we are unable to negotiate salary above the maximum stated within the advert.

We are committed to inclusivity, respect, fairness, engagement and equality of opportunity for our patients and their families, our staff and trustees, our volunteers and our supporters. We value the strength that comes with difference and the positive contribution that diversity brings to our community. Therefore, candidates with a disability that meet the minimum criteria will be guaranteed an interview. We are also working to increase diversity throughout the organisation, and we particularly welcome applications from BAME people who are currently under-represented.

Arthur Rank Hospice Charity is committed to safeguarding and promoting the welfare of children, young people and adults who draw on care and support and expects all colleagues and volunteers to share this commitment.

Arthur Rank Hospice Charity does not hold a sponsor license; therefore, we are unable to offer sponsorship to individuals who do not currently have the right to work in the UK, or that require sponsorship as a condition of an existing visa.

Person Specification

Knowledge & Qualifications

• Registered General Nurse
• Post-registration qualification in cancer/palliative care or long term conditions
• Demonstrated Leadership experience including managing a team
• Teaching qualification
• Advanced Communication Skills Training
• Independent prescribing
• Advanced Clinical Assessment Skills Masters Degree

Experience

• Operational experience in delivery of specialist palliative care
• Experience of multi-disciplinary working
• Ability to lead and influence change
• Experience of audit and research
• Experience in a range of settings (hospital and community)
• Experience of successful team leadership as a senior post holder
• Coaching skills

Skills & Abilities

• Specialist up-to-date knowledge of palliative care
• Committed to the development of palliative care skills in others
• Knowledge of clinical governance and its application in the context of this post
• Understanding current legislation and its implication for its role, including performance indicators and targets
• Ability to motivate self and others
• Ability to work unsupervised (lone worker), manage caseloads and make decisions relating to care planning
• Able to resolve professional and ethical issues
• Ability to prioritise issues and tasks
• Committed to working in partnership with patients their relatives and carers to other organisations and agencies
• Ability to effectively delegate tasks to appropriately trained staff
• Understanding and commitment to multi-disciplinary team
• Ability to translate best practice evidence into local policy
• Teaching/assessment and presentation skills
• IT literate
• Organisation and negotiation skills
• Exemplary written and verbal communication skills
• Ability to chair meetings
• Demonstrating positive leadership skills
• Ability to work under pressure and to tight deadlines.
• Highly developed analytical and judgmental skills to deal with complex cases
• Able to demonstrate tact and empathy. Calm and objective
• Confident, self-motivated, and energetic Assertive and approachable
• Recognition of own limitations
• Able to reflect and critically appraise own performance Commitment to equality, diversity and inclusion and understanding of how this applies to own area of work
• Commitment to the aims and charitable objectives of Arthur Rank Hospice Charity
• Committed to own continuing vocational/professional learning and development
• N/A

Other

• DBS enhanced check
• Access to car and to be prepared to travel
• N/A

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.