Team Lead , ATSPL - GJ

Amazon; Sheffield; On-site; GBP 45,000 - 70,000; Full time

Job summary

Amazon recherche un Team Lead pour ses Stations de livraison. Ce rôle implique la gestion des opérations pour un nouveau canal de livraison, en supervisant la performance des équipes et en développant des solutions pour améliorer l'expérience client. Le candidat idéal possède un diplôme de licence, une bonne maîtrise de l'anglais et une expérience en gestion d'équipe.

Qualifications

• Diplôme de licence requis.
• Expérience dans la gestion d'équipes.
• Excellente maîtrise de l'anglais.

Responsibilities

• Gérer les opérations d'un nouveau canal de livraison.
• Développer des métriques de performance.
• Améliorer l'expérience client par des pratiques de gestion.

Skills

Fluent in English

Team management

Data-driven analysis

Education

Bachelor's degree

Tools

Microsoft Office

Job description

At Amazon, we're working to be the most customer-centric company on earth. To achieve this, we need exceptionally talented, bright, and driven people. Amazon is seeking Team Leads for our transportation team. Amazon is one of the most recognizable brand names in the world, distributing millions of products each year to our loyal customers.

We're seeking a Team Lead for our Delivery Stations. In this role, you will be responsible for expanding and managing operations for a new delivery channel, overseeing people and performance management, and driving the operational plan.

Key job responsibilities

1. Quickly understand the business issues and challenges of transportation operations; identify strengths and weaknesses; suggest areas for improvement.
2. Map business requirements, understand business processes, study and analyze workflows, design solutions, and prepare functional specifications.
3. Be data-driven; develop and report performance metrics, provide executive updates, forecast, budget, and analyze to identify opportunities for improving customer experience.
4. Deep dive into and acquire extensive knowledge of emerging industry practices; apply them to solve business problems.
5. Design, develop, pilot, and roll out enterprise-wide programs focused on performance improvement, cycle time reduction for returns, delivery experience enhancement, financial auditing, and identification of alternate delivery services.

Minimum qualifications

• Bachelor's degree
• Fluent in English (speaking, writing, reading)
• Experience with Microsoft Office products and applications
• Experience managing teams

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need workplace accommodations or adjustments during the application and hiring process, including support for the interview or onboarding, please visit this link for more information. If the country or region you’re applying in isn’t listed, please contact your Recruiting Partner.