Team Lead - Application Engineering EMEA

EXFO; Southampton; On-site; GBP 50,000 - 70,000; Full time

Job summary

A global communications solutions provider based in the UK is seeking a Team Lead - Application Engineering EMEA. The ideal candidate will provide technical leadership and market intelligence to enhance sales capabilities. Requirements include a Master's degree in a relevant field, 5 years of industry experience, and the ability to travel extensively. This is a dynamic role ideal for someone proficient in articulating complex solutions and interacting with diverse stakeholders.

Qualifications

• 5 years of experience in the Test and Measurement industry or equivalent experience in Fiber Optic area.
• Fluent in English; any other European language is a plus.
• Willing to travel extensively in the UK (30%-50% of the time).

Responsibilities

• Provide technical leadership to the Application Engineering team.
• Support sales processes and identify sales opportunities.
• Liaise technology and industry intelligence to the Product Management team.

Skills

Customer-focused

Technical communication

Self-starter

Attention to detail

Education

Master’s degree in physics, Optics, Electrical Engineering, or related technical master's degree

Tools

Python

Fiber Optic Test & Measurement instruments

Job description

EXFO develops smarter test, monitoring and analytics solutions for the global communications industry. We are trusted advisers to fixed and mobile network operators, hyper-scalers and leaders in the manufacturing, development and research sector.

Since our beginnings in 1985, diversity has been one of EXFO's core values, fostering an inclusive corporate culture. We welcome people with a wide range of skills and experience into a culture that values innovative ideas, teamwork, and a customer- and market-focused approach.

Job Summary

Reporting to the Sales Engineering Manager EMEA, the Team Lead - Application Engineering EMEA is a seasoned professional who has a deep knowledge of Optics and experience in customer facing. Capable of supporting sales across multiple levels of customer organization.

What you’ll do

• As the Team Lead of the Application Engineering team, you will be an integral part of the Sales Organization and will be responsible for providing technical leadership, market intelligence and competitive analysis to enhance the Sales Organization’s ability to compete in existing and emerging markets.
• You will support the sales process on the technical side in conjunction with the Regional or Channels Sales Managers, as well as actively identifying Sales opportunities.
• Support trade shows, conferences, seminars and other marketing events.
• You will work with colleagues throughout the sales process providing best-in-class expertise to EXFO customers and within EXFO.

Leadership Focus

• You will play a critical role in liaising and channel technology and industry intelligence to the Product Management team based in Canada, driving the technology focus based on market trends and requests from EMEA market.
• Assess potentially new and existing applications of EXFO products to meet customer needs, ensuring sales and sales management teams are kept up to date on the progress of sales opportunities and product applications.
• Take the lead with the technical requirements for large RFQ, RFP and RFIs.
• You will elevate the expertise of the EMEA Application team by providing technical coaching to them
• Demonstrate leadership by supporting your team in operational issues around workload and priority, while meeting business objectives

Technical Skills : Academic and Professional Requirements

• Master’s degree in physics, Optics, Electrical Engineering, Electronics, Computer Science, or other related technical master degree
• 5 years of experience in the Test and Measurement industry or equivalent experience within Service provider in the Fiber Optic area.
• Knowledge of Fiber Optic Test & Measurement instruments – EXFO, Viavi, AFL or any other competitor
• Programming skills such as Python for Automation and Integration tools are considered an advantage.
• Language Requirements: Fluent in English, any other European language is a plus.
• Willing and able to travel extensively in UK (30%- 50% of the time) and sometimes in EU and Canada.

Required Skills and Aptitudes

• Articulated, able to communicate and interact with team members and customers at different levels
• Self-starter, autonomous and well organized
• Possess drive, motivation and acute attention to detail ensuring technical aspects of sales opportunities are captured and explored
• Highly self-motivated and results-oriented

What we’re looking for

We are seeking a technically strong, customer-focused individual who thrives in a dynamic sales environment. You should be able to articulate complex solutions clearly and confidently, build credibility with customers, and maintain a keen understanding of the competitive landscape.

EXFO is an equal opportunity employer

Diversity is an asset that has made EXFO strong since its inception because it enriches us.

For positions located in Quebec, the language requirement is French. However, in the context where the incumbent evolves in an international work environment and where the activities take place mainly outside Quebec, we favor bilingualism as a linguistic requirement.