Team Lead

The Rank Group; Swansea; On-site; GBP 60,000 - 80,000; Full time

Job summary

Join a leading company as a Mecca Team Lead, where you'll create unforgettable experiences for customers while leading a motivated team. In this dynamic role, focus on delivering exceptional service and fostering a fun workplace environment. Enjoy competitive pay, employee rewards, and excellent growth opportunities.

Benefits

Competitive salary

Paid breaks

50% discount on food and soft drinks

Pension and Life Assurance

Company Sick Pay Scheme

Access to Employee Assistance Programme

Funded Apprenticeships and training

Uniform provided

Qualifications

• Strong leadership skills with a customer-first mindset.
• Ability to engage and inspire your team.
• Organised and proactive in a fast-paced environment.

Responsibilities

• Lead from the front, supporting and motivating your team.
• Manage shifts and build strong relationships with colleagues.
• Create a welcoming and energetic environment for customers.

Skills

Leadership skills

Customer-first mindset

Team engagement

Organised

Proactive

Job description

Job Description

• Competitive Salary - £12.44 / hour
• Real contracts from 8 to35 hours – no zero-hour contracts!
• Paid breaks
• Industry-leading Employee Rewards platform, offering discounts on travel, shopping, and dining and much more
• 50% discount on food and soft drinks for you and up to three friends
• Pension and Life Assurance
• Company Sick Pay Scheme
• Access to an Employee Assistance Programme and in-venue Mental Health FirstAiders
• Funded Apprenticeships and training for career development
• Uniform provided- Fantastic new design just launched in 2024

As a Mecca Team Lead, you’ll be at the heart of creating unforgettable experiences for our customers. You’ll lead from the front, supporting and motivating your team to deliver exceptional service and ensuring every customer has a fantastic experience. From managing shifts to building strong relationships with your colleagues, you’ll play a key role in creating a welcoming and energetic environment.

Your leadership will focus on putting the customer at the centre of everything we do, empowering your team to deliver great results while creating a fun and rewarding workplace.

Qualifications

• Strong leadership skills with a customer-first mindset
• Ability to engage and inspire your team
• Organised and proactive in a fast-paced environment