Team Coordinator

Hull City Council; Bolsterstone; On-site; GBP 26,000 - 29,000; Full time

Benefits offered by this job

LGPS pension

23 days annual leave + holidays

Career development opportunities

Job summary

Hull City Council is recruiting a full-time Team Coordinator to provide high-quality administrative support to multidisciplinary Children’s Social Care teams. You will organise meetings, minute take, process service requests, and manage finances while maintaining confidentiality and working under pressure.

The role requires NVQ Level 3 or equivalent and excellent IT experience; familiarity with Liquidlogic and LCS/Oracle is beneficial.

Qualifications

• NVQ Level 3 or equivalent qualification, skills and experience essential.
• Excellent IT experience and confident with casework systems.
• Able to work under pressure and meet deadlines with confidentiality.
• Strong interpersonal and communication skills in a busy environment.

Responsibilities

• Arrange complex meetings and take minute notes for statutory meetings.
• Process requests for services and handle financial payments.
• Update information on Liquidlogic; extract data on the LCS and Oracle.
• Organise weekly case meetings and ensure agreed actions are recorded.
• Support team leader and liaise with CYP&FS Contact Team for transport and arrangements.
• Mentor new team coordinators and provide in-house training on systems.

Skills

Interpersonal communication

IT literacy

Organisational skills

Work under pressure

Education

NVQ Level 3 or equivalent qualification

Tools

Liquidlogic

LCS Oracle

Job description

Job Summary

Number of Vacancies: 1 Time Type: Full time Worker Type: Regular Proposed Interview Date: Tuesday, October 13, 2026 Hours of Work: 37 Hiring Manager: Takudzwa Zvauya Contact Number: 07515 052625 Job Description Summary: This is a full time permanent position. Children’s Social Care are recruiting to a full time Team Coordinator who provides a high quality, efficient and responsive business support to multidisciplined Social Worker Teams. Team Coordinators are actively involved in day to day administrative support, excellent organisational skills are required, an ability to work under pressure and deal with conflicting demands whilst meeting deadlines. You must possess good interpersonal and communication skills, have experience of working in a busy environment. Responsibilities of a Team Coordinator include arranging complex meetings, minute taking, processing request for services, financial payments, updating information on Liquidlogic. NVQ level 3 or equivalent qualification, skills and experience is essential, you must have excellent IT experience, the role can be emotionally demanding and be able to maintain confidentiality.

ROLE AND PURPOSE

Grade 4: To support the delivery of high quality social work activities with the Hull Children’s Social Care Practice Model through the provision of administrative and liaison duties for a multi-disciplinary group of professionals. To actively work as part of the whole service system, supporting colleagues in the day to day running of the service area. Grade 5, all of the above plus: To initiate on issues and actions which arise following discussions from reflective meetings ensuring children, young people, families and carers immediate needs are met.

Principal Accountabilities

1. To promote and safeguard the welfare of children, young people and/or vulnerable adults.
2. Statutory Obligations - To organise a variety of meetings within statutory and procedural timescales, for and on behalf of families and practitioners as directed within a sensitive and highly confidential environment. Where appropriate and agreed to ensure the provision of additional support required for families to access meetings.
3. Provides a high quality and efficient first point of contact and ensure communication channels between colleagues, members of the public or other agencies are effective. Meets and greets visitors, children, young people, families, colleagues and other agency professionals
4. To maintain awareness of children and family circumstances and to keep up to date with developments within casework by being an integrated member of the team.
5. Communicates respectfully and effectively with children and their families/carers, establishing rapport and building respectful, honest and trusted relationships.
6. Organises and co-ordinates administration activities for practitioners. Maintains updates, validates and extracts data on the LCS and Oracle. Liaises with the Team Leader to highlight any issues arising relating to work deadlines and cover.
7. Supports all communications coming into the team dealing with appropriately and effectively in a timely manner e.g. correspondence/letters, emails, complaints/ representations, financial claims
8. Responsible for supporting the Team Leader to organise weekly case meetings and ensures that each meeting agreed action is accurately recorded onto the LCS.
9. Responsible for minute taking for statutory meetings and recording as appropriate on the case recording system.
10. Organises transportation arrangements along with liaising with CYP&FS Contact Team for children, young people and families as directed through practitioners. Organises all financial arrangements in relation to families in line with Hull City Council procedures.
11. The Health and Safety at Work etc. Act 1974 and associated legislation places responsibilities for health and safety on Hull City Council, as your employer and you as an employee of the council. In addition to the Councils overall duties, the post holder has personal responsibility for their own health, safety and wellbeing and that of other employees; additional and more specific responsibilities are identified in the Council’s Corporate H&S policy.
12. Ensuring statutory forms have been completed liaising with partner agencies in a timely manner reducing delay.
13. Responsibility for updating and maintaining risk direction tool to provide colleagues with relevant information to inform decision making.
14. Organise and monitor regular payments ensuring start and end dates are input in a timely manner so overpayments do not occur.
15. Ensure case transfer process and closure processes is fully completed and all relevant processes and systems are updated, professionals and networks are communicated too regarding the change of arrangements/circumstances.
16. Create and maintain electronic cultural Genograms/Ecomaps essential for reflective discussions, presentation of cases at panels, conferences and included in court bundles to support legal decisions.
17. Support clients with completing of forms, sign posting to other agencies, telephoning benefits agency, contacting utility companies on their behalf.
18. Mentor new team coordinators and provide in house training for systems and procedures.
19. Liaise with professionals/agencies to collate information for life story work to ensure child or young person is provided with a comprehensive visual biography of their life.
20. Liaise and communicate with families, carers, children and young people by collating feedback to support quality assurance process to enable service improvement and evidence of quality of service delivered required for Ofsted Inspections.

NC4101.NC4102.Team Coordinator.docx Compensation Grades: GRADES 4 TO 5 Pay Ranges: £25,583.00 - £29,064.00 Job Classifications: 3- Not Politically Restricted - Designated As Not Politically Sensitive (Politically Restricted Posts), 5- Enhanced (Child Workforce) - (Disclosure and Barring Service (DBS)), Casual - (Travel Allowance Policy), No - (Childcare Disqualification Requirement), No - (Statutory Post)

Benefits of Working of Hull City Council

• A competitive salary
• An excellent pension through the Local Government Pension Scheme (LGPS)
• Initially 23 days annual leave depending on length of service. You will also get eight public holidays per year, and three additional days off, one in May/August and one during the Christmas/New year period
• Career development and learning experiences from a range of training courses and learning methods
• Supportive and forward-thinking culture
• Great career development opportunities

We are committed to increasing the diversity, equality, and inclusion within our workforce to represent the people we serve and build an environment in which everyone can feel like they belong. We encourage people from all backgrounds to apply. We adopt a ‘name blind’ approach to shortlisting. Recruiting managers will not have access to personal information, including your name and contact details, until a shortlisting decision has been made. Equality monitoring information is not accessible by recruiting managers at any stage. We reserve the right to amend the dates associated with this advert, which may include closing the advert early where required. The Council is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all employees and volunteers to share this commitment. Online searches, including social media, may be carried out as part of the recruitment process. By joining our team you will be making a tangible difference to the lives of people in Hull. Working with people who are as passionate about our place and public services as you are.

https://www.hull.gov.uk/jobs/welcome-hull-city-council/introduction-working-hull-city-council