Team Coach Level 1 - Size-

JD GROUP; City Of London; On-site; GBP 35,000 - 50,000; Full time

Job summary

A leading training organization in the City of London is seeking a Training Coordinator to support training delivery and develop the capabilities of Training Instructors. The ideal candidate will have excellent communication skills, a growth mindset, and a proven track record in designing digital learning activities aligned with business goals. This role involves managing daily issues and conducting Learning Needs Analysis to enhance training effectiveness. Competitive compensation and opportunities for personal development are offered.

Qualifications

• Excellent communication, influencing, and partnering skills are essential for the role.
• Ability to manage training in a fast-paced environment is crucial.
• Experience in designing and delivering performance-focused learning activities is required.

Responsibilities

• Support Duty Manager in achieving performance through training delivery.
• Manage day-to-day issues involving Training Instructors.
• Develop Training Instructors' operational capability via coaching.
• Liaise with management to ensure effective training delivery.
• Conduct Learning Needs Analysis to identify training needs.
• Act as a role model for safety and performance standards.
• Facilitate training resources for operational projects.
• Host regular meetings to discuss training practices.

Skills

Excellent communication skills

Influencing skills

Growth mind-set

Resilience

Experience in digital learning design

Performance development focus

Job description

Overview

Role overview: We are looking for an additional individual who loves to help others to develop in their role and is passionate about ongoing learning and development.

This role will help to deliver the Operational Training Plan through training delivery and to support the management team by ensuring that the training teams are aligned to the business needs.

Responsibilities

• To support the Duty Manager in achieving required shift performance through delivering specific training initiatives to individuals and groups
• Manage day-to-day people issues involving the Training Instructors including RTW, Time & Attendance and holidays
• Develop the operational capability of the Training Instructors through training and coaching
• Liaise with Duty Managers, Shift Managers and Supervisors to manage delivery of the training plan through effective organising and planning
• Conduct Learning Needs Analysis on shift to support Operational Management in finding appropriate training for their team
• To be a role model for standards of safety, product care and Key Performance Indicators; communicating these standards effectively to trainees
• Support operational project delivery through facilitating training resource required for projects and effective delivery of operational training
• To host regular site Trainer Meetings to share best practice and discuss ways of improving the overall site training provision

Skills and Experience

• Demonstrates excellent communication, influencing and partnering skills
• Possesses a growth mind-set, high levels of resilience and able to work within a fast paced and growing environment
• Proven track record of design and delivering learning activity which is digital first and focused on performance development, aligned to business objectives