Team Assistant

Charles Taylor; London; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading professional services provider in London is seeking a Marine Team Assistant for a fixed-term maternity cover. This role involves providing administrative support to the Marine team, assisting with marketing events, managing communications, and coordinating travel. Applicants should have experience in administrative roles, excellent Microsoft Office skills, and strong organizational abilities.

Benefits

Professional development opportunities

Positive work environment

Qualifications

• Previous experience in administrative, secretarial, or PA support.
• Strong team player with ability to work independently.
• Proficient in Microsoft Word and Excel at an intermediate to expert level.

Responsibilities

• Assist with marketing and client events.
• Prepare and proofread reports and communications.
• Support the team with administrative activities.

Skills

Administrative experience

Strong team player

Excellent secretarial skills

Proficiency in Microsoft Word and Excel

Attention to detail

Excellent communication skills

Job description

Background

Charles Taylor is a global provider of professional services and technology solutions dedicated to enabling the global insurance market to operate more efficiently. Established in 1884, Charles Taylor has a presence in over 120 locations across 30 countries, including Europe, the Americas, Asia Pacific, the Middle East, and Africa.

Charles Taylor offers professional services and technology solutions supporting every stage of the insurance lifecycle and all aspects of the insurance operating model.

Charles Taylor Adjusting specializes in commercial losses and claims across key lines and regions, handling onshore and offshore claims in four main divisions: Property, Casualty, Technical & Special Risks, Marine, Aviation, and Natural Resources. We are a market leader across these disciplines.

For more information, please visit www.charlestaylor.com

The Role

The Marine Team Assistant will provide administrative support to the Marine team, assisting with daily operations. This is a fixed-term maternity cover contract for 6 months, requiring 3 days of office work per week.

Key Responsibilities

• Assist with marketing and client events, including special events and market seminars such as the RHL Course.

• Prepare and proofread reports, letters, and general communications with clients.

• Build relationships with Adjusters, internal stakeholders, and external clients, proactively following up on queries.

• Support the team with various administrative activities to ensure efficient operations.

• Coordinate travel arrangements.

• Monitor and manage Time-bars.

• Create and manage urgent cases within Charles Taylor’s system.

• Produce management information reports as required.

• Handle sanction checks and complete snow tickets.

• Liaise with billing and treasury teams.

• Perform ad hoc duties as assigned by management within your capabilities.

• Uphold Charles Taylor values: agility, integrity, care, accountability, and collaboration.

Required Skills

• Previous experience in administrative, secretarial, or PA support in a corporate setting.

• Strong team player with the ability to work independently.

• Excellent secretarial skills, including diary management.

• Proficient in Microsoft Word and Excel at an intermediate to expert level.

• Attention to detail and a commitment to accuracy.

• Professional, responsive, proactive, and efficient approach.

• Flexible with a hands-on attitude.

• Excellent communication and interpersonal skills.

• Self-motivated and results-oriented, with a focus on meeting deadlines.

Why join Charles Taylor?

We are proud that nine out of ten employees recommend Charles Taylor as a great place to work. We foster a positive environment where employees are empowered, learning is valued, and professional development is supported through structured training and qualifications.

We are committed to diversity and inclusion, providing a respectful environment with zero tolerance for discrimination of any kind. Our partnerships and recruitment practices reflect our dedication to a fair and inclusive culture.