Team Assistant

Ashworth and Parker Limited; London; Hybrid; GBP 25,000 - 35,000; Full time

Job summary

A fashion-focused retail company in London is hiring a full-time Team Assistant. This role involves administrative and logistical support, ensuring smooth operations, and maintaining communication with employees and stakeholders. Candidates should have strong organizational skills, proficiency in Microsoft Office, and a customer-service mindset. The role offers hybrid working options and competitive benefits.

Benefits

28 days holiday

Hybrid working available

Pension contribution

Generous staff discount

Qualifications

• 1-2 years experience in a similar administrative role.
• Strong IT skills with Microsoft Office proficiency.
• Excellent verbal and written communication skills.

Responsibilities

• Welcome visitors and maintain a professional environment.
• Order and manage supplies for the London office.
• Communicate professionally on Microsoft Teams and Outlook.

Skills

Customer service

Organizational skills

Communication

IT skills

Tools

Microsoft Office

Microsoft Teams

Job description

TEAM ASSISTANT - FULL TIME - LONDON, UK

Who We Are:

Inspired by a shared love of fashion, sneakers and the surrounding culture, END. was founded in Newcastle upon Tyne back in 2005. Bringing a combination of celebrated designers and emerging brands that were hard to come by outside of London, our first store in the UK nurtured a community of like-minded individuals who shared a passion within this ever-evolving culture.

Since then, END. has become a technology led retailer that provides a curated blend of menswear, womenswear, sneakers, homeware and lifestyle products for a global community.

At the core of everything we do as a brand is our customers. We recognise that it is our team and culture that makes the difference to our customers. With over 600 employees across our HQ, offices and retail locations, this customer centred approach continues to be a key focus for all END. staff.

The Team Assistant will provide support to the Executive Assistant with administrative, organisational, and logistical tasks to ensure that the London team operates efficiently and effectively. This role will be the first point of contact for employee queries, handling travel bookings, maintaining accurate ordering of supplies, and delivering flexible, responsive support across the business as well as streamlining processes, managing communication, and to free up time for team members to focus on their core responsibilities.

Here’s a breakdown of what you’ll be doing:

• Welcoming visitors, providing a professional first impression
  
• Perform routine administrative tasks to support smooth daily operations.
  
• Prepare meeting rooms to a high standard, ensuring cleanliness, working equipment, and lunch/refreshments are provided when required.
  
• Order and manage stock levels for kitchen, office, and stationery supplies for London office.
  
• Sort, distribute, and process incoming and outgoing mail and packages.
  
• Co-ordinate travel bookings for employees when requested.
  
• Consolidating the teams company credit card expenses and personal expense claims.
  
• Communicate professionally on Microsoft Teams and Outlook, maintaining a helpful and positive tone.
  
• Supporting with new hires interview scheduling and onboarding logistics
  
• Organising team engagement activities and socials.
  
• Support the Executive Assistant with administrative tasks and ad-hoc projects.
  
• Always maintain confidentiality and demonstrate a professional, approachable attitude.
  

Who we’re looking for:

• Goes the extra mile to deliver exceptional service to both internal employees and external clients.
  
• Understands the importance of accuracy and efficiency in supporting wider business operations.
  
• Tailors approach to meet the specific needs of customers and stakeholders.
  
• Demonstrates awareness of how their role contributes to END.’s success and culture.
  
• Constantly looks for ways to improve processes and add value to the business.
  
• Minimum 1–2 years’ experience in a similar administrative role, ideally within a fast-paced, high-growth environment.
  
• Strong IT skills are essential, with a good working knowledge of Microsoft Office (including Outlook, Word, and Excel), Microsoft Teams, email systems, and online ordering platforms.
  
• Excellent verbal and written communication skills with a professional email and telephone manner.
  
• Exceptional attention to detail and follow-through, with the ability to focus and remain organised in a busy, interruption-prone environment.
  
• Strong multitasking and organisational skills; able to prioritise workload independently.
  
• Discreet and trustworthy when handling confidential information.
  
• Willingness to jump in and help out the teams and support on wider business projects when required.
  
• Reliable and punctual, with flexibility to work additional hours on occasion to meet business needs.
  
• Direct impact on customer experience and team performance through the quality of the tasks performed or services provided.
  
• Good verbal and written communication with colleagues and/or customers.

Besides a competitive salary and an engaging and inclusive work place we can offer you:

• 28 days holiday (including bank holidays)
• Hybrid working available
• 40 Hours per week - Monday to Friday
• Holiday trading (Buy or sell 3 days)
• Your birthday off
• Access to Employee Assistance Programme
• Healthcare Cashback Plan
• Moments that matter gifts (Weddings and Babies)
• A pension that both you and the company contribute to
• Generous staff discount
• Opportunities for professional development and career progression

Don’t worry if you don’t hit every criteria, we’re always looking to uncover the next big thing, so if you have what it takes to be part of our future success, we want to hear from you.

Please note - for the successful candidate, any employment is conditional on you having the right to work in the UK in the role in which you are employed.