Team Administrator - Whitstable and Faversham (NHS AfC: Band 3) - Administration - Kent Communi[...]

Kent Community Health NHS Trust; Whitstable; On-site; GBP 24,000 - 26,000; Part time

Job description

Team Administrator - Whitstable and Faversham

NHS AfC: Band 3

Main area Administration Grade NHS AfC: Band 3 Contract Permanent Hours Part time - 35 hours per week Job ref 846-7142103-CF

Site Whitstable and Tankerton Hospital Town Whitstable Salary £24,625 - £25,674 pro rata, per annum Salary period Yearly Closing 11/05/2025 23:59 Interview date 22/05/2025

Job overview

The NHS is changing. More emphasis on community-based care means there’s never been a better time to join us.

We are looking for an enthusiastic and adaptable administrator to join our professional team.

We’re a close team but we’re never exclusive; if you can bring a professional approach and fresh ideas, we would love to hear from you.

Main duties of the job

Could you use your skills and experience to support the NHS to deliver great patient care? Great patient care needs great people to support clinical teams. That’s where you come in.

This role is important as you’ll be using your knowledge, experience, and expertise to provide admin support to our hard-working frontline NHS teams.

We put patients first and we expect all of our colleagues to do the same. Although NHS experience isn’t a requirement for this role, you’ll need to share our passion for delivering excellent patient care and keep that passion at the forefront of your professional activity at all times.

The challenges come thick and fast in this role, but you’ll know that your input is contributing to the excellent experience our patients and service users have every day.

Please note, this vacancy does not meet the criteria for skilled worker sponsorship. Therefore, we are unable to accept applications from candidates that cannot provide documentary evidence of right to work in the United Kingdom.

Working for our organisation

Rated ‘outstanding’ by the CQC, we’ve got a passion for delivering high standards of patient care and excellent services to improve the health of our communities. To do this, we need outstanding people who share our values: compassionate, aspirational, responsive, excellent.

We know a commitment to equity, diversity, and inclusion leads to better patient care and a happier workforce. We pride ourselves on being diverse and welcome applications from people with varied backgrounds, perspectives, and experiences.

The data we collect helps us to ensure we are attracting diversity in our applicants, that all our colleagues have equitable access to career opportunities, and supports us on our journey to being a Great Place to Work.

As a flexible working friendly organisation, we want you to be able to work in a way that is best for us, for our patients, and for you. Talk to us about a flexible working arrangement that won’t involve sacrificing time for personal interests or family commitments.

Detailed job description and main responsibilities

The job description and person specification gives you all the information you need about this role. Please look carefully at the criteria in the person specification and tell us what you have done that shows you meet this in your application.

Still have questions? The recruiting manager would love to hear from you; their contact details can be found in the job advert.

At KCHFT, we strongly encourage colleagues in clinical and non-clinical roles who have direct or social contact with patients to be fully vaccinated. In this way, we will be doing all we can to ensure your safety and that of your colleagues and the patients we serve.

Person specification

Qualifications

• Level 3 qualification (e.g., 2 A/AS levels, NVQ level 3, BTEC diplomas, certificates and awards, international Baccalaureate diploma) or equivalent demonstrable experience.
• NVQ Level 3 Business Administrator, Customer Service Specialist, or Team Leader or Supervisor.

Experience

• Experience of team working.
• Versatility to take on a variety of tasks.
• Experience of handling confidential information.
• Experience of working with members of the public.

Knowledge

• Advanced knowledge and understanding of Microsoft Office packages e.g., Outlook, Word, Excel, and PowerPoint.
• Understanding of health and social care sector, including working knowledge of NHS structures, policies, and processes.

Skills & Abilities

• Excellent interpersonal and verbal communication skills both on telephone and in person with patients, members of the public, and colleagues.
• Excellent attention to detail, accuracy, and organisational skills.
• Ability to record accurate minutes of meetings and present to a high standard.
• Driving licence and access to a vehicle.

Personal Attributes

• Friendly and approachable manner.
• Ability to apply a logical approach to identify key or underlying issues in difficult situations and use initiative to solve problems.
• Ability to prioritise and maintain a high level of performance and meeting of deadlines even when faced with conflicting priorities.
• Possess a willingness to learn.