Team Administrator - Up to £27k

Office Angels; Haywards Heath; On-site; GBP 24,000 - 27,000; Full time

Job summary

A family-owned business in Haywards Heath seeks a Team Administrator to ensure smooth operations and exceptional customer service. The role includes handling customer inquiries, processing orders, and maintaining accurate records. Join a supportive company culture that values its employees.

Benefits

8% company pension contribution

Annual pay review

Annual performance-related bonus

Generous holiday entitlement

Optional private healthcare plan

Qualifications

• Previous experience in administration is preferred.
• Proficient with CRM software and MS Office.

Responsibilities

• Acting as the first point of contact for customers.
• Processing orders and maintaining customer information.

Skills

Organisational Skills

Time Management

Communication

Interpersonal Abilities

Attention to Detail

Tools

CRM Software

Microsoft Office Suite

Job description

Job Title: Team Administrator

Location: Haywards Heath - onsite

Hours: Monday to Friday, 9am - 5pm

Contract Details: Permanent, Full Time

Salary: Up to £27,000 + annual bonus

About Our Client:
Join a fantastic family-owned business that truly cares about its staff and values a supportive company culture! Our client has a proven track record of internal promotions - many of their leaders, including the hiring manager for this position, have progressed from within the team. They are not only committed to excellence in customer service and support but are also active in the community through charity and fundraising events. We are proud to support this long-standing client in their search for their next Team Administrator.

Benefits & Perks:

• 8% company pension contribution


• Annual pay review


• Annual performance-related bonus


• Generous holiday entitlement


• Optional private healthcare plan

Responsibilities:
As a Team Administrator, you will play a vital role in ensuring smooth operations and exceptional customer service. Key responsibilities include:

• Acting as the first point of contact for existing and new customers, addressing enquiries about pricing, stock availability, and order progress.


• Processing orders, including entering details, issuing confirmations, and generating pick lists and delivery notes.


• Communicating estimated delivery times to customers and managing updates effectively.


• Handling invoices and credit notes.


• Maintaining updated customer information in the CRM system.

Essential (Knowledge, skills, qualifications, experience):

• Previous experience in administration is preferred.


• Proficient with CRM software and MS Office.


• Excellent organisational and time management skills.


• Strong communication and interpersonal abilities.


• High degree of accuracy and attention to detail.


• Ability to work independently and as part of a team.


• Capacity to prioritise tasks and thrive under pressure.

Technologies:

• CRM software


• Microsoft Office Suite

How to apply:
If you're excited about the opportunity to contribute to a growing team and be part of a company that values its employees, we want to hear from you!

If you are having trouble applying, please submit your CV to [e-mail] outlining your relevant experience and why you would be a great fit for this role.

Office Angels are an equal opportunity employer and are acting as a recruitment agency for this vacancy.

Please be aware we receive a lot of applicants for our roles if you have not been contacted within the next 5 days of applying for this role on this occasion you have not been successful but please go to our website for more vacancies - www.officeangels.com.

Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.