Team Administrator (Risk Settlement)

XPS Group; Greater London; Hybrid; GBP 28,000 - 36,000; Full time

Benefits offered by this job

Pension matching

Healthcare plans

Life assurance

Volunteer days

Job summary

XPS Group in London/Reading/Leeds/Manchester is seeking a Team Administrator to support the Risk Settlement team. You will manage diaries, prepare client pitches, onboard new clients, and maintain records while collaborating with marketing and operations. Strong MS Office skills and a keen eye for detail are essential.

The role offers hybrid working, a competitive salary, discretionary bonus, and 25 days’ holiday with buy/sell options, along with pension matching, healthcare, and life assurance.

Qualifications

• Ability to manage and deliver in a fast-paced and changing environment.
• Strong planning and organisation skills.
• Take ownership and work well in a small team.
• Expert in MS Office and able to manipulate and analyse data.
• Strong communication and proofreading abilities.

Responsibilities

• Co-ordinate diaries and book meetings with insurers, clients and internally.
• Prepare for client pitches with consistent formatting of documents.
• Onboard new clients in line with XPS procedures.
• Maintain client records with Risk Settlement Operations.
• Organise and join monthly team meetings.
• Measure and report on new initiatives' success.
• Become an expert in SharePoint for intranet site maintenance and development.
• Collaborate with marketing on Risk Settlement initiatives.
• Proof-read and distribute content for internal and external platforms.
• Assist with external webcasts prep and follow-up items.
• Monitor and report on revenue and recovery.
• Compile regular MI reports.
• Support recruitment and onboarding of new starters.
• Complete expense claims and other admin tasks.

Skills

MS Office

Communication

Organisation

Data analysis

Proofreading

Multi-tasking

Tools

SharePoint

MS Teams

Planner

Asana

Job description

Location: London, Reading, Leeds or Manchester

Employment Type: Permanent, Full Time

Grade: Associate

Hybrid

About XPS Group

XPS Group is a prominent and growing UK consultancy and administration firm within the pensions and insurance sectors. As a FTSE 250 company with over 2000 employees, we leverage expertise alongside advanced technology to serve over 1,400 pension schemes and their sponsors. Our goal is to foster a workplace where diverse talents thrive.

About The Role

The Risk Settlement team has experienced material growth in the past 2-3 years and continues to grow. We work alongside trustees and insurers to help navigate schemes through buy-in, buyout and wind-up.

Due to this growth, we are looking for a Team Administrator to join our established team, and support with the day-to-day administrative tasks which facilitate the efficient operation of the team.

As a Team Administrator you will be responsible for ensuring the smooth running of the Risk Settlement Team and support with various initiatives as they continue to develop and flourish. The position requires excellent communication skills, proactivity, an inquisitive mindset and the ability to successfully multi-task.

You will possess an expert knowledge of the core Microsoft programs (Word, Excel and PowerPoint) and have an interest in learning much more about other programs in the Microsoft suite such as Teams, SharePoint and Planner.

Key Responsibilities

• Co-ordinating diaries and booking meetings with insurers, clients and internally across the group.
• Helping prepare for client pitches, including organising the team to ensure all are fully prepared and all documents are appropriately and consistently formatted.
• Onboarding of new clients in line with XPS take-on procedures.
• Working with the Risk Settlement Operations team to ensure client and prospect records are all maintained and up to date.
• Organise and join monthly team meetings.
• Measure and report on the success of new initiatives.
• Becoming an expert in SharePoint to assist in the maintenance, review and future development of the Risk Settlement intranet site(s).
• Working closely with the marketing team in relation to Risk Settlement initiatives.
• Helping to proof-read, finalise, distribute and maintain technical content on both internal and external facing platforms.
• Assist with preparation and follow-up items relating to external webcasts.
• Monitoring and reporting on revenue and recovery.
• Compiling regular MI reports.
• Supporting with recruitment and onboarding of new starters.
• Completing expense claims and other similar regular and ad hoc administrative tasks.

Due to the changing nature of the business, the job holder may from time to time be required to undertake other activities of a similar nature that fall within their capabilities.

Essential

Your Profile

• Ability to manage and deliver in a fast-paced and changing environment
• Strong planning and organisation skills.
• Ability to take ownership and responsibility for own work, working both individually and as part of a small team.
• Expert in MS Office software (Outlook, Word, Excel, PowerPoint) and ability to manipulate and analyse extensive datasets as well as perfecting.
• Strong oral and written communication skills, including proof-reading.
• High attention to detail and problem-solving skills.
• Ability to multi-task and juggle several tasks with conflicting deadlines.
• A self-starter with the confidence to put forward their own ideas and challenge those of others.

Desirable

• Previous office-based experience gained within a similar support role in the financial services or pensions industry.
• Experience of maintaining / building sites on the MS SharePoint platform.
• Previous use of MS Teams and Asana to enhance collaboration and workflow.

What We Offer

Enjoy a competitive salary, annual discretionary bonus, and 25 days’ holiday with buy/sell flexibility. Benefits include pension matching, healthcare plans, life assurance, and retailer discounts. We support our team with a flexible benefits scheme, employee assistance, and digital GP service. Participating in volunteering events is encouraged with paid volunteer days available. Referral bonuses are offered for introducing suitable candidates to XPS.

Equal Opportunities Statement

XPS Group is committed to diversity and equal opportunities. We welcome applications from all candidates, irrespective of sex, race, disability, sexual orientation, religion, or belief. As a Disability Confident employer, we ensure accessible and supportive work settings for all employees.

Eligibility

Any employment offer made will be conditional upon you satisfying DBS Disclosure checks, Employment or educational references, Satisfactory credit checks and eligibility to work in the UK before an offer can be made. XPS Group is not able to provide sponsorship to employees.

Who Are We

To find out more please visit: www.xpsgroup.com