Team Administrator Planned Care Nursing

East Sussex Healthcare NHS Trust; Eastbourne; On-site; GBP 20,000 - 27,000; Part time

Job summary

A regional healthcare provider in Eastbourne is seeking an entry-level administrator for its Planned Care Nursing Administration team. The successful candidate will manage data entry, patient phone calls, and various administrative tasks while ensuring excellent customer care. This role offers flexible weekend work and a range of staff benefits, including NHS pension and psychological support access.

Benefits

Staff development

NHS pension scheme

Access to nurseries

24/7 psychological support

Onsite parking

Qualifications

• Must possess a positive, can-do attitude.
• Experience with data entry and general administration is desirable.
• Commitment to improving patient services essential.

Responsibilities

• Input patient referrals into the electronic patient record system.
• Organize patient information packets.
• Answer patient line phone calls and manage staff sickness phone.

Skills

Strong willingness to learn

Excellent communication skills

Ability to work independently

Collaborative teamwork

Flexible approach

Tools

SystmOne

Job description

6 days ago Be among the first 25 applicants

Get AI-powered advice on this job and more exclusive features.

An opportunity has arisen in the Planned Care Nursing Administration Team, the successful candidate will be based in Eastbourne, St Marys House.

Responsibilities include data entry, general administration work, updating the appointments system, and providing excellent customer care.

The post holder will receive incoming telephone calls from patients, carers, GPs, staff, other healthcare professionals, and external organisations, taking appropriate action which may involve discussing matters with other team members.

We are seeking candidates who possess a strong willingness to learn, relish challenges, and exhibit the ability to work independently as well as part of a collaborative team. Commitment to improving patient services and excellent communication skills are essential.

You will work alongside clinical colleagues to ensure that Planned Care Nursing flows smoothly, helping maintain an efficient and effective administration service.

You will be employed within a broader scope that encompasses District Nursing, Bladder & Bowel, Frailty and Tissue Viability Services.

Please note that our service operates seven days a week (including Bank Holidays - which are currently rostered for each staff member working 2 a year), and weekend work on a rotating basis is part of the role, currently 1 in 7 weekends.

There will also be cross-site work, so being a car user is necessary.

The core service hours are from 08:00 to 18:00.

We're in search of someone who can thrive in a busy office setting. The role involves a variety of tasks:

• Inputting patient referrals into our electronic patient record system (SystmOne)
• Retrieving data as requested
• Maintaining and updating SystmOne as necessary
• Answering patient line phone calls
• Making outgoing calls to update patients on their District Nurse visits
• Organising patient information packets
• Managing the staff sickness phone for the service
• Onboarding for new starters (getting systems in place, uniform and equipment)
• Healthroster input (including generating reports)
• Processing requisitions using NHS Supply Chain and Integra as directed
• Base days
  
  

You Will Need

• A positive, can-do attitude
• A flexible approach
• A willingness to learn
  
  

A wide range of staff benefits are available to our staff including staff development, enrolment in the NHS pension scheme, auto-enrolment to our Temporary Workforce Service, access to nurseries at Conquest Hospital and Eastbourne District General Hospital, staff restaurants and on-site staff accommodation.

In addition to an internal Occupational Health department, all staff also have access to free psychological support through our confidential Employee Assistance Programme which is available to staff 24 hours a day 7 days a week. Onsite parking is available from £30 a year.

There has never been a better time to join East Sussex Healthcare NHS Trust, submit your application today.

For further details / informal visits contact: Name: Debbie Brett Job title: Operational Support Officer Email address: [e-mail] Telephone number: 07483 963652

Michele Haynes - Senior Administrator

Mobile: [phone]

Email: [e-mail]

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Temporary

Job function

• Job function

  Health Care Provider

• Industries

  Hospitals and Health Care

Referrals increase your chances of interviewing at East Sussex Healthcare NHS Trust by 2x

Get notified about new Medical Officer jobs in Eastbourne, England, United Kingdom.

East Sussex, England, United Kingdom 2 weeks ago

Haywards Heath, England, United Kingdom 4 days ago

East Sussex, England, United Kingdom 4 days ago

Amazing Salaried GP Opportunity – Hailsham, East Sussex | Up to £11,000 per Session!

Eastbourne, England, United Kingdom 1 month ago

Little London, England, United Kingdom 3 weeks ago

Sandhurst, England, United Kingdom 1 month ago

Lewes, England, United Kingdom 2 weeks ago

Field Service Engineer, Biomedical Equipment

East Sussex, England, United Kingdom 1 week ago

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.