Team Administrator Oxleas NHS Foundation Trust

Dellbrugge; Orpington; On-site; GBP 25,000 - 30,000; Full time

Job summary

A leading healthcare provider is seeking an Administrative Support for the Adult ADHD Service. This role involves comprehensive secretarial and administrative tasks, supporting clinical staff and ensuring efficient patient care. The ideal candidate will demonstrate initiative, discretion, and confidentiality while managing records and appointments. Join a dedicated team committed to improving lives through excellent care.

Qualifications

• Experience in providing administrative support in a clinical setting.
• Proficient in managing patient records and appointments.

Responsibilities

• Provide secretarial and administrative support to the Adult ADHD service.
• Maintain patient records ensuring confidentiality and data protection.
• Organize clinics and manage operational efficiency.

Skills

Initiative

Discretion

Confidentiality

Proficiency in Microsoft Office

Tools

RiO

Outlook

Prescription databases

Job description

Job Title: Administrative Support for Adult ADHD Service

Previous applicants need not apply.

The role involves providing comprehensive secretarial and administrative support to the Adult ADHD service, supporting consultants, assistant psychologists, ADHD specialist nurses, and other clinical staff. The post holder will liaise with service users and carers regarding prescriptions, appointments, and medical reviews, ensuring accurate maintenance of patient records, assisting in clinic setup, and overseeing the distribution of diagnostic reports. The role requires initiative, discretion, and confidentiality.

Key responsibilities include:

1. Providing support to the clinical team: including Consultants, Nurse Prescribers, Practitioners, Assistant Practitioners, and Assistant Psychologists.
2. Maintaining patient records: on RIO and other systems, ensuring confidentiality and data protection.
3. Clinic organization: supporting setup, workload distribution, and operational efficiency.
4. Handling service user issues: in collaboration with PALS and the team, resolving operational problems, and providing colleague cover during absences.
5. Participating in team activities: MDT meetings, appraisals, and training sessions.
6. Adhering to Trust policies: including sustainability, health and safety, and infection prevention.
7. Supporting outreach and training sessions: attending ADHD team masterclasses and community outreach, providing admin support.

Oxleas provides NHS healthcare services across community and secure environments, including mental health, learning disabilities, and community health services, with over 125 sites in the South of England and London. Our purpose is to improve lives through excellent care, guided by our values: We’re Kind, We’re Fair, We Listen, We Care.

Additional duties include responding to calls and emails from service users, carers, and professionals; managing appointments; handling mail and office supplies; supporting team administration; and ensuring online appointment links and clinic room bookings are managed effectively. Proficiency in Microsoft Office, Outlook, RiO, and prescription databases is required.

This advert closes on Thursday, 22 May 2025.

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