Team Administrator

Hertfordshire Partnership University NHS Foundation Trust; Watford; On-site; GBP 30,000 - 33,000; Full time

Job summary

Hertfordshire Partnership University NHS Foundation Trust is seeking a capable administrator to provide a full secretarial service at Colne House, Watford. The role supports the Adult Community Mental Health Team, handling minutes, records, and diary management with strong IT skills and confidentiality.

Applicants should have secretarial/administrative experience, be proficient in Microsoft Office, and capable of independent work within procedures.

Qualifications

• Experience in secretarial/administrative roles.
• Strong IT skills with MS Office proficiency.
• Diary management and note-taking abilities.
• Ability to work under pressure and multitask.

Responsibilities

• Provide full secretarial service to Clinical team and admin support to Safeguarding/First Contact teams.
• Maintain accurate records and take minutes for meetings.
• Record, transcribe notes, and manage electronic records using Paris EPR with training provided.
• Handle general admin tasks and service user contact with professionalism.

Skills

Secretarial experience

Microsoft Office

Diary management

Note taking

Record keeping

Transcription

Confidentiality

Education

Secondary education

Tools

Paris EPR

Job description

Site Colne House Town Watford Salary £29,812 - £32,715 per annum pro rata (5% fringe HCAS included) Salary period Yearly Closing 01/10/2026 23:59

Values Based Screener

At Hertfordshire Partnership Foundation Trust we are looking for people to join us who share our values and those of the NHS. Before your application can be considered please take part on our online values questionnaire, which you can find below. When you have finished you will be sent a 'completion code' by email, which will be valid for 6 months and required to submit your application form.

We are looking for a motivated individual to provide a full Team Administrative service, including a high degree of note taking for the Safeguarding team within the Adult Community Mental Health Team, based at Colne House, Watford

All applicants must have secretarial/administrative experience and contribute to the values of HPFT – WELCOMING, KIND, CARING, RESPECTFUL and PROFESSIONAL.

Whilst we welcome all applications from all suitable candidates, unfortunately, we will not be offering sponsorship for this role.

Main duties of the job

The successful candidate will have experience and skill in these key areas:

• Full secretarial service to the Clinical team, including administrative support to the Safeguarding team, First Contact team and Consultant Psychiatrists
• Excellent record keeping, note taking in the form of professionals/business/Safeguarding/Team meetings (shorthand is not required).
• Paris electronic patient records database (full training will be given)
• Microsoft Office package
• Ability to work under pressure and multitask meeting notes with other secretarial duties.
• To be able to work independently, using own initiative and undertake non-routine duties without direct supervision, working within broad procedural guidelines.

Candidates should be able to demonstrate that they can prioritise and manage their own workload whilst maintaining a positive, professional and calm approach. Excellent IT skills, a good working knowledge of Microsoft office and accurate copy and audio typing skills are essential. This is a very busy and varied role, responsible for all aspects of administration and will involve service user contact, so good interpersonal skills are required.

Working for our organisation

Hertfordshire Partnership University NHS Foundation Trust are one of just five mental health trusts to achieve an overall rating of ‘Outstanding’ from the Care Quality Commission

Our family of over 4,000 members of staff provide health and social care for people with mental ill health, physical ill health and learning disabilities across Hertfordshire, Buckinghamshire, Essex and Norfolk, delivering these services within the community and several inpatient settings.

Everything is underpinned by choice, independence and equality, with our Trust values embedded throughout:

Welcoming. Kind. Positive. Respectful. Professional.

Detailed job description and main responsibilities

For full details of the role and responsibilities for this vacancy please refer to the Job Description and Person Specification documents attached.

Person specification

KNOWLEDGE, TRAINING AND EXPERIENCE

• A good standard of education to secondary level
• Advanced IT skills
• Experience of working in an office environment

AREAS OF EXPERIENCE AND KNOWLEDGE

• Microsoft Office/Word/Excel/Outlook Packages
• Ability to organise and prioritise own workload
• To be proficient in diary management.
• To record and transcribe notes, either by hand or on a laptop in meetings
• Maintain a computerised filing system
• Knowledge of medical terminology

COMMUNICATION SKILLS

• Ability to communicate with a range of people, whilst taking into account the confidential nature of the post

ANALYTICAL SKILLS

• To make judgements, without direct supervision, as to the importance/urgency of workload issues

Please note, we do not charge fees for job applications, recruitment processes, sponsorship arrangements, or employment offers. Please see the Trust careers vacancy webpage and Trac as the only authorised routes for recruitment communications, applications and verification of job offers.

Employer certification / accreditation badges

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Application numbers

This vacancy may close early if we receive a high number of applications. Please complete and submit your application promptly.