Team Administrator

Cheshire and Wirral Partnership NHS Foundation Trust; Stockport; Hybrid; GBP 26,000 - 27,000; Part time

Job summary

Cheshire and Wirral Partnership NHS Foundation Trust is seeking a part-time Team Administrator in Stockport. The role supports the Eating Disorders Service, working 15 hours over two days, 0.4 WTE, with annual salary scales pro rata to hourly RLW adjustments.

The successful candidate will deliver high-quality admin support to clinicians, manage electronic records, email traffic, minutes, and appointments, while upholding Trust values and a compassionate approach.

Qualifications

• Evidence of good typing skills e.g. RSA III/NVQ Level III in an admin related subject or equivalent.
• ECDL required.

Responsibilities

• Administrative duties including electronic filing and updating patient records.
• Monitor service email inbox, respond to emails, and handle letters.
• Take meeting minutes, dictation, and organise appointments using Excel and printers/scanners.

Skills

Typing skills

Confidentiality

Microsoft Office

Education

RSA III / NVQ III in admin subject

ECDL

Tools

Microsoft Office

Job description

Main area Team Administrator Grade NHS AfC: Band 3 Contract Permanent Hours Part time - 15 hours per week (Office Hours) Job ref 373-SMH2707

Site Hall Lodge Town Stockport Salary £25,760 - £27,476 pro rata per annum Salary period Yearly Closing 08/09/2026 23:59

Job overview

An exciting opportunity has arisen for a new team administrator role to join the existing team in CWP Adult Eating Disorders Service; 0.4, 15 hours per week over 2 days WTE Team Administrator in Stockport, based at Hall Lodge Eating Disorders Service.

The successful candidate will provide a high quality supportive role to clients living with an Eating Disorder.

In Stockport Eating Disorders Service we consider our admin team key to the ability of our clinicians to support our patients. They are a valued part of our structure. You will receive monthly high quality supervision to supp ort people in their role and career aspirations. We try very hard to understand the difficulties and pressures working for an admin team within a complex clinical area like eating disorders. We also offer a monthly business meeting as an arena to discuss with our team anything that will improve our service .

Within the team you will be working alongside an experienced administrator who will support you in your role and a group of friendly clinicians who have lots of experience working with this group of patients.

The successful candidate will bring an organised and compassionate approach to their working life.

The Trust currently supports the Real Living Wage (RLW) hourly rate as set by the Living Wage Federation and will apply a pay supplement if the national A4C hourly rate falls below this.

Main duties of the job

The role will also involve administrative duties such as electronic filing and updating electronic patient records, monitoring the service email inbox, responding to emails, sending out and receiving letters, taking meeting minutes, dictation, organising appointments and utilising excel spreadsheets, using the printer/scanner. Please see the job description for greater detail on this.
The main attributes we will be looking for in a candidate will be an ability to be welcoming to service users, and to handle often distressed and distressing conversations with service users and families. We are looking for someone who is organised and trustworthy who is able to underpin the work of our clinicians. Gathering information from phone calls or emails and passing it on in a reliable prompt way. A person who can be trusted to work as the link between clinician and patient through letters and phone calls.
Please download a copy of the job description (see ‘documents to download’ section below) for full details of the main responsibilities for this role

If you have any questions about this role please get in touch and we will be delighted to help and we look forward to discussing your application.

Working for our organisation

Cheshire and Wirral Partnership (CWP) provides health and care services for a population of over one million people, including mental health, learning disability, community physical health and all-age disability care, as well as the provision of three GP surgeries in Cheshire.

We employ around 4,500 staff across 73 sites and have services across Wirral and Cheshire, as well as Trafford, Warrington, Bolton, Halton, Liverpool and Stockport.

Our aim is to help improve the lives of everyone in our communities, adopting a compassionate, person-centred approach to everything we do. We are rated as Outstanding for Caring by the Care Quality Commission, with a Good rating overall.

As a Disability Confident Employer, Rainbow Badge Scheme member, Veteran Aware organisation and proud holder of the Armed Forces Covenant Employer Recognition Scheme Gold Award, CWP is committed to making our recruitment practices as inclusive as possible and developing a culture that values differences, and welcome applications from people who have direct experience of accessing our services.

All new starters will commence in post on one fixed start date each month, in line with our Prepare to Care (P2C) induction programme date. P2C offers up to 3 weeks training to support you to meet the induction / initial training requirements of the role.

Whether you are just starting out in your career or looking to use your existing skills and experience in a new role, you’ll find something to suit you at CWP

Detailed job description and main responsibilities

Please download a copy of the job description (see ‘documents to download’ section below) for full details of the main responsibilities for this role.

At CWP, our recruitment selection processes are based on both competence (see person specification for details) and values.

CWP recruits people that can demonstrate the Trust’s Values in their everyday life and we use a values-based approach in our interviews, which explores not only what you do but how and why you do it.

Before applying, we encourage you to review the Trust’s Values and think about how these align with your own personal values. The supporting information section in your application should reflect your understanding of the Trust’s Values and associated behaviours and you should provide examples from your work experience and/or personal life which demonstrate these values through your behaviours.

An applicant guide to help and support you through your recruitment journey can be accessed at the bottom of this page. Further help and support for completing your application can be accessed via our website. If you need any further guidance to help you complete your application, contact our recruitment team via email at: [e-mail] or by calling 01244 393100.

If you have a disability that meets the definition set out in the Equality Act 2010, and you can show that you meet the ‘essential’ criteria described in the person specification for an available position, please answer ‘YES’ to the question: ‘Do you wish to be considered under the Guaranteed Interview Scheme?’

Please inform the team if you have any special support needs to be considered as part of the interview and selection processes.

The trust offers a Guaranteed Interview Scheme to any armed forces community applicants who meet the essential criteria for the post and encourages applications from armed forces reservists or cadet force adult volunteers.

Please note applicants will be required to pay for their DBS check. Costs are deducted from salary following appointment. You are encouraged to enrol for the DBS Update Service. A small annual fee of £16 per year applies.

New entrants to the NHS will commence on the minimum of the scale stated above.

Applicants are advised to apply early as if a large number of applications are received for this post we reserve the right to close the vacancy prior to the advertised date.

Good luck with your application. We hope to welcome you to Team CWP very soon!

Person specification

Qualifications

• Evidence of good typing skills e.g. RSA III/NVQ Level III in an admin related subject or equivalent
• ECDL

Knowledge and Expertise

• Working knowledge of software programmes e.g. Microsoft office applications
• Knowledge and understanding of confidentiality
• Minute/note taking experience

Experience

• Experience of providing secretarial/administrative duties
• Experience of working in a health environment
• Experience of working as a member of a team in an office environment
• Experience of general finance systems
• Experience of processes and procedures within this service area
• Experience of supporting the organisation of seminars, conferences, workshops etc.

Trust Values

• Demonstrate alignment with Trust Values (6 C’s: Commitment, Communication, Care, Courage, Compassion, Competency)

Employer certification / accreditation badges

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Name rebecca beer Job title Team Manager Email address [e-mail] Telephone number 01625712108

If you consider yourself Neurodivergent and need help to complete your application form, please contact [e-mail] or telephone [phone]

I you would like to ask anything specific about the role please contact Rebecca Beer, Team Manager of Stockport Community EDS on 01625 712 108

Giving you time