Team Administrator

The Acorn Group; London Borough of Bromley; On-site; GBP 27,000 - 30,000; Full time

Benefits offered by this job

Career progression

Ongoing professional development

Holiday allowance

Parental leave & fertility policy

Employee assistance programme

Job summary

The Acorn Group is seeking a proactive Team Administrator to support our Commercial, Investment & Development team at Bromley Head Office. You will handle emails, phone enquiries, data entry, and basic marketing tasks while providing excellent administrative support.

Training is provided. The role requires strong organisational skills, IT proficiency (Outlook, Word, Excel) and a collaborative team approach in a busy office environment.

Qualifications

• Previous administrative experience.
• Excellent telephone manner.
• Articulate and well-spoken.
• Confidence and accuracy in written word.
• Proficient with Microsoft Office applications.
• Deliver a high level of customer service.
• Strong organisational skills and reliability.
• Team player who works well in a team.

Responsibilities

• Dealing with email and telephone enquiries promptly in a friendly and professional manner.
• Taking messages and following up on calls.
• Typing and proofreading documents to a high standard.
• Managing social media platforms and supporting marketing efforts.
• Circulation of Terms & Conditions for new instructions.
• Entering client and property data accurately via in-house software.
• Submitting and managing AML checks (training provided).
• Booking marketing materials (floorplans, photography, boards, EPCs).
• Managing team diary and key lists.
• Designing property particulars using Adobe software (training provided).
• Maintaining electronic filing systems and portals.
• Coordinating meetings and booking boardrooms.
• Preparing invoices and tracking payments.
• Updating client contact details and mailing lists and distributing property details to applicants.

Skills

Administrative experience

Telephone manner

Articulate

Written communication

Microsoft Office

Customer service

Organisational skills

Team player

Tools

Outlook

Word

Excel

Adobe

In-house software

Job description

Job Title: Team Administrator

Location: Bromley Head Office

Brand: Acorn

Salary: From £27,000 to £30,000 per annum (Depending on experience)

Hours: Monday to Friday from 8:30am to 5pm

About The Acorn Group:

The Acorn Group is London's largest multi-brand estate agency including Acorn, John Payne and Langford Russell. The group provides a diverse range of property services including residential sales and letting, property management, estate management, surveying and financial services. Also included is Acorn's Commercial, Investment & Development Division which this role is within. Please see our website www.acorncommerical.co.uk Acorn is part of the LRG, one of the UK's largest estate agency and property services companies.

Job Summary and Key Responsibilities: We are seeking a proactive and efficient Team Administrator to help support our expanding Commercial, Investment & Development team.

Candidates must be self-motivated with fantastic organisational and admin skills. They will be able to prioritise their workload efficiently, and use their initiative within a professional office environment.

The candidate would need to have great people skills, enjoy working in a team environment and have capable IT skill to include; Outlook, Word, Excel and Social Media.

Training provided.

Duties will include:

• Dealing with email and telephone enquiries promptly in a friendly and professional manner.

• Taking messages and following up on any calls that need to be returned.

• Typing and proofreading documents to ensure a high standard.

• Management of social media platforms and assisting with overall marketing strategy.

• Circulation of T&C’s for new instructions.

• Inputting property and client information accurately and efficiently via in house software.

• Submitting and managing company anti-money laundering checks (training provided).

• Booking marketing material including floorplans, photography, boards and EPC’s.

• Management of team key list.

• Management of team diary.

• Designing property particulars on Adobe software (training provided).

• Maintaining and auditing efficient electronic filing systems and property portals.

• Coordinating meetings and booking boardrooms.

• Preparing invoices and logging information to maintain a record of financial payments due.

• Updating client contact details and mailing lists, and circulating property details via email to thousands of applicants.

Skills required:

• Previous administrative experience.

• Excellent telephone manner.

• Articulate.

• Confidence and accuracy in written word.

• Computer literate with experience of all Microsoft Office applications

• Be able to deliver a high level of customer service.

• Strong organisational skills of yourself and others.

• Team player.

What we can offer you:

• Proven track record for career growth and advancement within the company

• Market leading training and ongoing professional development

• Supportive and collaborative team environment

Benefits:

• Excellent opportunities for career progression.

• Structured Training & Support.

• Generous Holiday allowance, increasing by 1 day per year based on service up to an additional 5 days holiday per year.

• Excellent parental leave & company fertility policy in place.

• Access to an Employee assistant programme including access to a virtual GP 24/7 and mental health first aiders.

• Retail discounts.

The Acorn Group as part of LRG, are an equal opportunities employer and encourage candidates of all backgrounds to apply. We look forward to welcoming a dedicated individual to our team, who shares our commitment to excellence in the Real Estate Industry.

LRG does not engage the services of Recruitment agencies for the purpose of hiring. All job openings are managed directly by our Internal Recruitment team. We do not accept unsolicited CVS’s or candidate referral from Recruitment agencies, and any such submissions will not be considered.