Team Administrator

HARRIS HILL; London; Hybrid; GBP 25,000 - 35,000; Full time

Job summary

A national educational charity is seeking a highly organised 'Team Administrator' for a hybrid role based in London. The ideal candidate will play a key role in ensuring a positive experience for supporters and volunteers, handling queries and event support. This varied, rewarding position is perfect for a proactive individual passionate about people and purpose. Experience with CRM systems and strong customer service skills are essential. Immediate applications are encouraged for a start mid-July.

Qualifications

• Great customer service skills and a professional, warm approach.
• Confident using CRM systems (ideally Salesforce).
• Strong organisational and IT skills (especially Excel).

Responsibilities

• Be the first point of contact for supporter and volunteer queries.
• Coordinate volunteer onboarding and help deliver training.
• Keep CRM records accurate and up to date.

Skills

Customer service

Organisational skills

IT skills

Tools

Salesforce

Excel

Job description

Are you a highly organised and proactive administrator with a passion for people and purpose? We're looking for a friendly and detail-orientedTeam Administratorto join the team at a national educational charity. This is a London based hybrid role for a minimum of 2-months!

You'll play a key role in delivering a positive experience for supporters, volunteers, and members—whether answering queries, updating the CRM (Salesforce), coordinating volunteer logistics, or supporting flagship events. This is a varied and rewarding role that touches many areas of the organisation, so a flexible approach and a can-do attitude are essential.

What you’ll do:

• Be the first point of contact for supporter and volunteer queries

• Coordinate volunteer onboarding and help deliver training

• Keep our CRM records accurate and up to date

• Support membership renewals and process payments

• Assist with reporting and supporter data

• Help deliver events and provide admin support across teams

What we’re looking for:

• Great customer service skills and a professional, warm approach

• Confident using CRM systems (ideally Salesforce)

• Strong organisational and IT skills (especially Excel)

• A team player who can also work independently

• Experience supporting events or working with volunteers is a bonus

If you have the above skill sand experience and are available for a start date of mid July, please apply online today, I would love to have a conversation with you!