Team Administrator

Lancashire & South Cumbria NHS Foundation Trust; Lancashire; Hybrid; GBP 20,000 - 25,000; Full time

Job summary

A healthcare provider in the UK is seeking a Band 3 Team Administrator to support their Specialist Perinatal Mental Health Team. The role includes providing comprehensive administrative services, maintaining effective working relationships with various stakeholders, and ensuring efficient operations within a busy environment. The ideal candidate should possess strong communication skills, excellent organization abilities, and experience working with the NHS is advantageous. This position promotes a positive work/life balance with flexible working options.

Qualifications

• Ability to provide a comprehensive administrative service.
• Experience working within a busy team environment.
• Knowledge of working with the NHS is an advantage.

Responsibilities

• Provide a comprehensive customer service and enquiry provision.
• Create and maintain effective working relationships with staff.
• Collaborate with management teams and other departments.

Skills

Good communication skills

Excellent organization ability

Flexibility and adaptability

Initiative and self-management

Education

Evidence of good general education

Tools

Computer skills

Job description

Applications are invited for a Band 3 Team Administrator to provide a comprehensive secretarial administration and information service across the Specialist Perinatal Mental Health Team, and coordinate their activities with other members of the administration team to ensure an efficient and confidential service is provided.

The post holder will be aligned to the SPCMHT, covering the North Lancs & South Cumbria locality based at East Barn in Lancaster, but is required to provide ad hoc remote cross cover to other administrative teams within the service as directed by their Administration Line Manager to ensure continuity of service provision.

Key responsibilities include:

• Receive, allocate, and dispatch internal/external mail in line with the Trust policy.
• Provide a comprehensive customer service and enquiry provision to internal and external customers of the Trust.
• Provide a comprehensive administrative service, including minute taking, compiling reports, and other correspondence on behalf of the team manager and other members of the team.
• Create and maintain effective working relationships with staff at all levels, internal and external, across the whole health economy.
• Work collaboratively with management teams and other departments, including clinicians, to ensure that leads are notified in the case of matters of urgency and dealt with in a timely manner.

The successful candidate will require a mature, flexible approach and the ability to work within a busy team. They will be expected to use their own initiative and work unsupervised to ensure the effective coordination of duties.

Evidence of good general education is essential, together with good communication skills and excellent organization ability. Knowledge of working with the NHS will be an advantage, and computer skills are essential.

Lancashire & South Cumbria NHS Foundation Trust provides a range of services, including secondary mental health care, across this area. The Trust encourages flexible working and believes that a positive work/life balance benefits NHS employees through improved health and wellbeing.

We are an equal opportunities employer and welcome applications from all sections of the community. We are committed to ensuring that our workforce reflects the diversity of the communities we serve.