Team Administrator

Gloucestershire County Council; Gloucester; Hybrid; GBP 25,000 - 27,000; Full time

Job summary

Gloucestershire County Council is seeking a Team Administrator for the Children's Social Care admin team in Gloucester. The successful candidate will undertake various administrative tasks, support the Disabled Children's Service, and ensure necessary funding processes. The role values diversity and offers a flexible working environment with opportunities for professional development.

Benefits

Annual leave up to 30.5 days (pro rata)

Access to Local Government Pension Scheme

Employee Assistance Programme (EAP)

Regular support and supervision

Cycle to Work scheme

Qualifications

• Excellent IT skills and communication skills required.
• Ability to manage workload and meet deadlines essential.

Responsibilities

• Manage telephone inquiries and alert staff accordingly.
• Process finance requests and support team with admin tasks.
• Prepare documents and maintain accurate records.

Skills

Communication skills

IT skills

Tools

Microsoft Word

Excel

SAP

Liquid Logic

Microsoft Teams

Job description

This is a Gloucestershire County Council job.

• Job Title: Team Administrator
• Job Location: Shire Hall, Block 5, 1st Floor
• Salary: £25,584 - £26,835
• Hours per Week: 37.00
• Contract Type: Permanent
• Closing Date: 18/07/25
• Job Requisition Number: 11876
• This post is not open to job share
  
  
  

About The Team And The Role

This is a great time to join Gloucestershire County Council, as Children’s Social Care is on an exciting journey, which focuses our approach into being more creative, strengths-based and person-centred, to ensure that we work together to ‘Make a Difference’ to our local communities. We are an agile working organisation with a combination of office-based working and working from home (essential equipment is provided). We place a high premium on diversity and inclusion, as well as on health and wellbeing and we offer a flexible working scheme which is based on business need. We offer Continued Professional Development and will support you to develop your skills and career prospects within Children’s Services.

About The Role

We are looking to recruit an additional Team Administrator to join us on a full-time basis in Childrens Social Care admin team. The successful candidate will work within the Disabled Childrens Service based in Gloucester. Your role would be to support the team with a variety of administrative tasks, process financial documents to ensure our Disabled Children receive the necessary funding as required, whilst providing good customer service in person and on the telephone.

Duties Will Include

• Dealing with telephone enquiries, taking messages and alerting Social Work staff
• Preparing documents using Microsoft Word
• Updating spreadsheets using Excel
• Booking meetings using Microsoft Teams and our internal room booking system
• Processing finance requests using SAP
• Uploading documents to our bespoke database Liquid Logic (training will be provided).
  
  
  

About You

We are looking for applicants who would like to join our Social Care admin team, where the work is varied, and interesting, no two days are the same! We would like applicants to have excellent IT and communication skills and be able to demonstrate a flexible approach with an ability to manage your workload to meet deadlines. If you think that this is the role for you, we look forward to hearing from you. Why are you perfect for this role and what will you bring to our team?

About Us

• Regular formal and informal support.
• Safe, supportive and positive working environment with regular, robust supervision.
• Access to relevant training and career progression.
• Annual leave of 25.5 days (pro rata) up to 30.5 days (pro rata) after 5 years employment.
• Access to the Local Government Pension Scheme.
• Staff discount scheme that offers access to great savings including discounts with major supermarket chains and high street retailers.
• Access to our Employee Assistance Programme (EAP) that provides free, confidential, counselling and advice for employees, available 24 hours a day, online and by telephone.
• Cycle to Work scheme.
• Links to employee networks such as Prism (LGBT+) network and the Young Employees Network.
• Gloucestershire Salary Sacrifice Green Car Scheme (T&C's apply).
  
  
  

For an informal discussion please contact Lorna Moran by email: [e-mail]

Additional Information

To access the Job Profile for this role, please follow the link below:-

Job Profile - Team administrator

The council is not currently able to offer sponsorship in this role. Candidates will need to have right to work that enables them to commit to at least 6 months employment. Right to work is not transferable from a sponsored role held with another employer.

Gloucestershire County Council is committed to safeguarding and promoting the welfare of children and young people or vulnerable adults and expects all staff and volunteers to share this commitment.

We want to be an employer of choice, attracting and retaining excellent people to work for us, so that we can best serve all of Gloucestershire’s diverse communities. Our promise to you is that we will provide an inclusive and supportive working environment that enables you to bring your whole self to work and realise your full potential.

It is a legal requirement, under the Immigration Act 2016, that anyone appointed to a ‘customer facing role’ must be able to demonstrate an ability to fulfil all spoken aspects of the role with confidence in fluent English.

Hybrid working arrangements are available for the majority of our roles, giving teams the opportunity to work in a way that suits them, balancing service need and individual choice, with a mix of both remote and office working.