Team Administrator

Integrated Care System; Chichester; On-site; GBP 22,000 - 28,000; Full time

Job summary

A leading healthcare organization in Chichester is seeking an Administrative Support worker for the Older Persons Mental Health Liaison team. The ideal candidate will have strong planning skills and excellent communication abilities. Responsibilities include processing referrals, managing appointments, and providing comprehensive administrative services. This role offers training opportunities and NHS discounts.

Benefits

27 days holiday allowance plus bank holidays

Excellent training and development opportunities

NHS Discounts

Employee Assistance Programme

Qualifications

• Good standard of fast and accurate typing.
• Experience in handling confidential and sensitive issues.

Responsibilities

• Process new referrals and manage administrative tasks.
• Handle telephone enquiries and take accurate messages.

Skills

Planning and organisational skills

Excellent time management

Strong communication skills

Education

NVQ L3 in Business and Administration

Job description

We are looking for someone to join our enthusiastic and dedicated team Older Persons Mental Health Liaison, someone who is willing to provide administrative support who's strengths include planning and organisational skills; excellent time management; and someone who is adaptive and able to respond to the challenges of change and development of an exciting service.

Working as part of a multi-disciplinary team you will need to be able to communicate well and work with professionals from a variety of professional backgrounds and a have a compassionate, holistic and person-centred approach.

Main duties of the job

The duties include carrying out administrative tasks such as processing new referrals, typing letters and reports, arranging appointments, email management, taking notes a weekly team meetings and ad hoc Professionals Meetings, maintaining databases, data entry, ordering stationery, goods and services, photocopying, scanning and other admin tasks as required. To provide a comprehensive range of administrative services to the team.

About us

o 27 days holiday allowance plus bank holidays

o Excellent training and development opportunities

o NHS Discounts

o Employee Assistance Programme

You will receive regular management supervision

Job responsibilities

Please see job description

This will include handling telephone enquiries from patients and their families, carers and professionals in a pleasant and helpful manner ensuring to take accurate messages and communicating information clearly. Some of the telephone calls we take can be distressing but de-escalation support will be offered in such circumstances.

Person Specification

QUALIFICATIONS

• NVQ L3 in Business and Administration or equivalent relevant administration experience
• Good standard of fast and accurate typing

EXPERIENCE

• Service meetings and taking minutes.
• Knowledge of key issues within the NHS and/or other public sector organisations.
• Maintaining office systems
• Producing accurate documents to a high standard of presentation.
• Excellent communication skills in writing, face to face and by telephone
• Dealing with confidential and sensitive issues with tact and diplomacy

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.