Team Administrator

Gloucestershire County Council; Cheltenham; On-site; GBP 25,583 - 25,989; Full time

Benefits offered by this job

25.5 days annual leave rising to 30.5

Local Government Pension Scheme

Free offsite car parking

Training and development opportunities

Staff discount scheme

Employee Assistance Programme

Job summary

Gloucestershire County Council is seeking a proactive Team Administrator to join the Cheltenham Locality Team on an 18-month fixed-term contract. You will provide efficient clerical and administrative support in a busy Adult Social Care setting, working as part of a friendly team.

Key duties include taking calls, data input, scheduling meetings, taking minutes, and managing emails and a general mailbox. Training will be provided, and a strong IT skills base with Microsoft Office is expected.

Qualifications

• Strong communication and organisational skills.
• Experience in a busy office environment preferred.
• Good IT skills; proficient in Microsoft Office.

Responsibilities

• Take calls from internal colleagues and the public with a professional telephone manner.
• Input data into internal systems.
• Schedule meetings and book rooms; take minutes of meetings.
• Respond to emails and manage a generic mailbox.

Skills

Strong communication

Organisational skills

Experience in busy office environment

Professional telephone manner

Tools

Microsoft Office

Job description

• Job Title: Team Administrator
• Job Location: Cheltenham
• Salary: £25,583 - £25,989 per annum
• Hours per Week: 37.00
• Contract Type: Fixed Term
• Duration: 18 months
• Closing Date: 06/08/2026
• Job Requisition Number: 14513
• This post is not open to job share

This is a Gloucestershire County Council job.

Are you looking to join a friendly and supportive administration team at Gloucestershire County Council?

Then we would love to hear from you!

About The Role

We are looking for a full-time Team Administrator to join our Cheltenham Locality Team on an 18-month fixed-term contract. The successful candidate will enjoy working as part of a team and providing administrative support in a busy environment.

As a Team Administrator You Will Provide An Efficient Clerical And Administration Service For Our Adult Social Care Team. This Will Include

• taking calls from internal colleagues as well as members of the public, so a professional telephone manner is a must.
• inputting data into internal systems.
• scheduling meetings and booking rooms, as well as taking minutes of meetings.
• responding to, redirecting emails and managing a generic mailbox.

Training and support in these key areas will be given.

To find out more about working in the Cheltenham Locality Team, visit What does the Cheltenham locality do?

About You

You will have strong communication and organisational skills. Ideally you will have some experience of working in a busy office environment. You will have good IT skills and be a competent user of Microsoft Office.

If you are enthusiastic, proactive and enjoy working within a team, then this could be the ideal role for you!

Above All You Should

• perform to the highest professional standards and be the best you can be
• focus on providing excellent customer service
• be inclusive, show respect and value others
• work collaboratively as part of a team
• be a confident and clear communicator

If you hold the same behaviours and approach, then we want to hear from you! In exchange, we will provide you with full training and support to help you succeed in your role!

About Us

This is a great time to join Gloucestershire County Council, as Adult Social Care is on an exciting innovation journey, which focuses our approach into being more creative, strengths-based and person-centred, to ensure that we work together to ‘Make the Difference’ to our local communities.

Rewards Package

• 25.5 days annual leave rising to 30.5 days after 5 years’ service, plus bank holidays
• Membership of a Local Government Pension Scheme
• Free offsite car parking
• Safe, supportive and positive working environment
• Regular formal and informal support
• Training and development opportunities
• Staff discount scheme that offers access to great savings including discounts with major supermarket chains and high street retailers
• Access to our Employee Assistance Programme (EAP) that provides free, confidential, counselling and advice for employees, available 24 hours a day, online and by telephone
• Links to employee networks such as Prism (LGBT+) network and the Young Employees Network
• Gloucestershire Salary Sacrifice Green Car Scheme and Cycle Scheme (T&C's apply)
• Cycle to Work Scheme

We’re Closer Than You Think

We are an easy commute from many locations, view our commuting times map to see what we mean.

Additional Information

Team Administrator – Job Description

The council is not currently able to offer sponsorship in this role. Candidates will need to have right to work that enables them to commit to at least 6 months' employment. Right to work is not transferable from a sponsored role held with another employer.

• a disability is defined as: a physical or mental impairment, which has a substantial and long-term (more than 12 months) adverse effect on a person's ability to carry out normal day-to-day activities.

Gloucestershire County Council is committed to safeguarding and promoting the welfare of children and young people or vulnerable adults and expects all staff and volunteers to share this commitment.

We want to be an employer of choice, attracting and retaining excellent people to work for us, so that we can best serve all of Gloucestershire’s diverse communities. Our promise to you is that we will provide an inclusive and supportive working environment that enables you to bring your whole self to work and realise your full potential.

It is a legal requirement, under the Immigration Act 2016, that anyone appointed to a ‘customer facing role’ must be able to demonstrate an ability to fulfil all spoken aspects of the role with confidence in fluent English.

Hybrid working arrangements are available for the majority of our roles, giving teams the opportunity to work in a way that suits them, balancing service need and individual choice, with a mix of both remote and office working.

Applications from any Gloucestershire County Council's employees who are currently on the redeployment register or at risk of redundancy will be considered first at shortlisting stage.