Team Administrator

Cornwall Partnership NHS Foundation Trust; Bodmin; Hybrid; GBP 20,000 - 25,000; Full time

Job summary

A local NHS provider is seeking a highly motivated Team Administrator in Bodmin, responsible for administrative support within the Criminal Justice Liaison & Diversion Service. Applicants should have institutional experience and relevant qualifications. The role allows for flexibility in working arrangements after a successful induction period. Apply if you're currently employed in an NHS role in Cornwall or the Isles of Scilly.

Qualifications

• Experience in a busy office environment is essential.
• Must have experience with mental health patient care.
• Previous team administration experience is required.

Responsibilities

• Monitor team inbox for referrals.
• Oversee clinical documentation.
• Type and distribute letters and reports.
• Take minutes for weekly MDT meetings.

Skills

Office administration

Communication skills

Minute taking

Database management

Education

NVQ Level 3 or equivalent in administration

RSA 3 Typing/word processing or equivalent

Job description

Team Administrator

The closing date is 08 December 2025

We're looking for a highly motivated and skilled Team Administrator to join our Criminal Justice Liaison & Diversion Service (CJLDS).

The CJLDS service is an all age, all vulnerability service which offers assessment services to individuals in police custody and court who may present with vulnerabilities and who find themselves in contact with the youth or criminal justice systems as a result of being suspected of having committed a criminal offence.

As our Team Administrator, you'll play a key role in keeping the service running smoothly. You'll be based at Bodmin Police Hub within the Centre for Mental Health and Justice, working closely with a team of skilled practitioners who share a commitment to improving outcomes for vulnerable individuals.

The successful applicant will be office based for a minimum of three days per week, with the option to work from home following a successful induction period.

The CJLDS has just been recommissioned for a further 7 years and from April 2025 the service operating hours will be 8am-8pm 7 days a week, however the Team Administrator is only required to work Monday - Friday during core office hours.

Main duties of the job

As Team Administrator, you will provide a comprehensive administrative function to the Criminal Justice Liaison & Diversion Service with cross cover for the Centre for Mental Health & Justice.

• Monitoring the team inbox for referrals
• Overseeing clinical documentation on RiO
• Typing and distributing letters and reports to clients and partner agencies
• Taking minutes for the weekly MDT meeting, and taking forward actions as required

You will also maintain an electronic database to support the completion of mandatory referral data and produce monthly reports for our lead contract provider, support the team manager with HealthRoster and any other administrative tasks to ensure the team operates efficiently.

You will also be required to access Police specific systems such as Niche.

This job is currently only open to people who already work for the NHS in Cornwall or the Isles of Scilly. We are committed to supporting our dedicated staff, so only current employees of the following organisations can apply:

• Cornwall Foundation Trust
• Royal Cornwall Hospitals NHS Trust
• Cornwall and Isles of Scilly Integrated Care Board

If you do not currently work for one of these NHS organisations, your application will not be considered at this time.

About us

We're an NHS community and mental health provider Trust based in Cornwall and the Isles of Scilly. We deliver community and hospital-based care to improve people's physical and mental health. We also provide specialist support to people with dementia or a learning disability.

We are a people organisation and people matter to us. As part of the team, you'll help support the health and wellbeing of the people who live and visit this beautiful part of the UK.

Over 4,000 people make up the Trust. This includes doctors, nurses, therapists, plus admin and support staff.

We work in people's homes, in community clinics and bases. Some staff work from one of our 13 community hospitals. Our aspiration is to have great people, provide great care, be a great place to work and a great partner.

Approximately 568,000 people live here. A third of people who live in Cornwall are supported by acute hospital services in Devon. As a result, we also work closely with our partners in Devon. In the summer, and during other holidays lots of people choose to visit the area. This increase the numbers of people who use out services.

Job responsibilities

To view a detailed job description and person specification including the main responsibilities of this role please see supporting documents.

Person Specification

Qualification

• NVQ Level 3 or equivalent in administration
• RSA 3 Typing/word processing or equivalent
• Previous team administration experience
• Previous experience of working within a busy office environment
• Previous knowledge of patients who present with mental health needs

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer name

Cornwall Partnership NHS Foundation Trust

Full-time, Flexible working, Home or remote working