Team Admin Assistant

National Grid; Birmingham; On-site; GBP 22,000 - 28,000; Full time

Job summary

Join a leading company as a Team Admin Assistant in Birmingham, where you will provide vital administrative support to the operations team. This role requires excellent organizational skills, proficiency in IT systems, and a proactive approach to teamwork. Contribute to the success of National Grid Electricity Distribution and help ensure effective service delivery to over 8 million people.

Qualifications

• Understanding of business processes and statutory requirements.
• Enthusiastic team player, able to work independently.
• Experience with various IT systems.

Responsibilities

• Provide administrative support and coordination to the operations team.
• Assist with utility plans, customer set up requests, and general filing.
• Update systems with connectivity issues and assist with material orders.

Skills

Organisational skills

Time management

Communication skills

Team player

IT systems proficiency

Job description

An opportunity is available for a Team Admin Assistant working in our Birmingham depot.

Reporting to the Team Leader the Team Admin Assistant provides administrative assistance and co-ordination to the operations team. You will be an effective team player who is able and willing to support all team members on a daily basis with office support and general administration.

Main Responsibilities

• Print utility plans as requested.
• Assist the Planner to request & obtain information for customer set ups for various connections agreements.
• Land registry searches as requested by Wayleaves specialist or planner for non-complex sites (Gather information only).
• Raise MPANs from pro-forma and print delivery files/ work packs from IT systems
• Send chase emails/ letters for applications awaiting additional information.
• General filing/ archiving of files, scanning and raising & requesting of invoices.
• Update systems with connectivity issues.
• Assist Technician with material orders.
• Collect Customer Feedback

Ideal Candidate

• Good understanding of business process & statutory requirements.
• An enthusiastic team player, as well as being able to work independently and show initiative.
• Excellent organisational, time management and communication skills.
• Experienced in using a range of IT systems, with the ability to adapt to new systems and processes quickly.

National Grid Electricity Distribution is committed to safeguarding the interests of the Company, colleagues and customers. This role is subject to a satisfactory Barring Service, (DBS) check, depending on the role different levels of screening and vetting are required. Some roles require a triannual check.

Interviews are schedule to take place on: Monday 30 th June 2025

About Us

We’re National Grid Electricity Distribution (NGED), the owner and operator behind the electricity distribution systems for the Midlands, the Southwest of England and South Wales. Serving communities of more than 8 million people, our expert teams deliver heat, light and power for homes and businesses.

National Grid employs over 29,000 people worldwide. We are building an inclusive workplace, a place to actively celebrate the cultures, personalities and preferences of our colleagues – who in turn help to build the success of our business and reflect the diversity of the communities we serve. Our vision is to be at the heart of a clean, fair and affordable energy future and we are doing this in a fast-moving industry with an increasing focus on tackling climate change, exploring new energy sources that are renewable, low carbon, and improve efficiency to meet demand.