Teaching Support Technician - School of Engineering - 80489 - Grade 4

University of Birmingham; Birmingham; On-site; GBP 27,000 - 29,000; Full time

Job summary

A leading university in Birmingham is seeking a Technical Support staff member to provide specialized support for undergraduate Mechanical Engineering programs. The role includes managing teaching laboratories, ensuring compliance with health and safety regulations, and assisting in practical classes. Candidates should have strong organizational skills, a proactive attitude, and relevant technical experience. The position offers a full-time contract with a salary range of £27,166 to £28,768, with potential progression to £32,145.

Benefits

40 days paid holiday

Occupational sick pay

Pension scheme

Subsidised day nurseries

Qualifications

• Knowledge of health and safety issues essential.
• Very good organizational skills and able to record information accurately.
• Flexible to meet deadlines and able to manage workload.

Responsibilities

• Provide support in teaching laboratories during practical classes.
• Manage safe handling of materials and comply with health and safety policies.
• Maintain stocks of consumables and create purchase order requisitions.

Skills

Organizational skills

Communication skills

Proactive attitude

Education

NVQ, BTEC/ONC level three or equivalent

GCSE level 2 in mathematics and English

Tools

Manual Lathes

Millers

Job description

Position Details

School of Engineering

Location: University of Birmingham, Edgbaston, Birmingham UK

Full time starting salary is normally in the range £27,166 to £28,768, with potential progression once in post to £32,145

Grade: 4

Full Time, Permanent

Closing date: 2nd November 2025

UK travel may be required for this role

Our offer to you

People are at the heart of what we are and do.

The University of Birmingham is proud to have been a part of the City of Birmingham and the wider region for over 100 years, and we are equally proud to be recognised as a leading global university. We want to attract talented people from across the city and beyond, support them to succeed, and celebrate their success.

We are committed to helping the people who work here to develop through our sector-leading Birmingham Professional programme which provides all professional services staff with development opportunities and the encouragement to reach their full potential. With almost 5,000 professional services jobs in a wide-range of functions in Edgbaston and in our campus in Dubai, there are plenty of opportunities for you to be able to develop your career at the University.

We believe there is no such thing as a typical member of staff and that diversity is a source of strength that underpins the exchange of ideas, innovation, and debate. We warmly welcome people from all backgrounds and are committed to fostering an inclusive environment where diversity is at the heart of who and what we are, and how we work.

Supporting our people to achieve a healthy work/life balance is important both to our employees and to the success of the University and, depending on the role, we offer a variety of flexible working arrangements. We therefore welcome discussions on all forms of flexible working. In addition, you will receive a generous package of benefits including 40 days paid holiday a year, one paid day a year for volunteering, occupational sick pay, and a pension scheme. We also have three high quality subsidised day nurseries.

The University is situated in leafy Edgbaston and there are excellent transport links to our beautiful campus, including main bus routes and a train station on site. On campus we have a state-of-the-art sports centre with pool, shops, places to eat and drink, our own art gallery, museum and botanical gardens.

Find out more about the benefits of working for the University of Birmingham

Background

The post provides specialist technical support for a workshop training programme for undergraduate Mechanical Engineering students. The post holder will be expected to manage, operate and continually review and evaluate the programme according to accreditation requirements. The post holder will help out with final year projects, PGT projects and other student-led activities (e.g. UB Racing team & Brum Eco team).

Role Summary

You will provide technical support for teaching activities as required, utilising your technical skills and a wide range of techniques. You will also be expected to ensure your working area is safe and support others in following health and safety instructions. You may need to operate out of normal working hours to accommodate classes. In order to flexibly use resource, you may be given the opportunity to work in different areas of the department or wider University.

Main Duties

Teaching Duties

You will provide a wide range of support in the teaching laboratories, including active participation in the delivery of practical classes, by carrying out the following tasks:

• contribute to planning the most efficient/effective means to turnaround the daily classes;
• setting up and clearing away of equipment, consumables and reagents, ensuring laboratories are suitably prepared for practicals;
• testing, maintaining and calibrating a wide range of precision instrumentation;
• monitoring and replenishing consumables, including preparing orders and collecting items from stores;
• diagnosing and resolving the majority of in-class problems, including with equipment;
• demonstrating the use of a wide range of relevant equipment and techniques during classes;
• testing and, where appropriate, modifying protocols in conjunction with manager;
• liaising with relevant managers with regard to requirements and accurately instruct other staff;
• preparing the laboratories for other events such as open days. You may be asked to participate in demonstrations on open days.

Health and Safety

• You will be expected to uphold compliance with all University and local Health & Safety policies, including risk assessments and manual handling, reporting any breaches or non-compliance to the relevant manager.
• You will be expected to manage the safe handling and disposal of all materials used in practical classes or research laboratories, including hazardous materials.
• If required, assist or prepare risk assessments and keep these up to date.
• You will need to maintain all records as appropriate.
• Carry out regular maintenance processes as appropriate.

Administrative Duties

• Maintain stocks of consumables and, if necessary, creating purchase order requisitions.
• Receipt and correct storage of consumables and chemical reagents.
• Ensure that the facilities are maintained in a clean, functional and safe condition, reporting any problems.
• Reporting any problems with equipment or services which cannot be resolved to the line manager as appropriate.
• Adopt a proactive attitude to assisting with and implementing carbon reduction and energy saving measures where practicable.
• Supports equality and values diversity, moderates own behaviour to avoid unfair discriminatory impact or bias on others.
• Any other duties commensurate with the grade and skill base of the post holder.

Required Knowledge, Skills, Qualifications, Experience

• Working knowledge of manual Lathes and Millers would be advantageous, or a willingness to learn.
• A good knowledge, experience, understanding and appreciation of health and safety issues is essential.
• Full UK diving licence essential, due to forklift use.
• Very good organisational and administrative skills, able to record information accurately using online systems and databases.
• A flexible and proactive attitude is essential.
• Very good communication and interpersonal skills, able to persuasively influence compliance from principal investigators to students.
• This post will require some work to be carried out during evenings and at weekends. The Activities section of the post will require occasional extended periods (e.g. a week) of work away from Birmingham, including overseas travel.
• A willingness to be a qualified as a first aider is desirable.
• NVQ, BTEC/ONC at level three or equivalent level three qualification and specific relevant experience in an appropriate subject would be advantageous.
• GCSE level 2 (A*- C) or equivalent level 2 qualification in mathematics and English.
• Practical experience of battery-operated vehicles would be an advantage and a working knowledge of Good Laboratory Practice.
• Experience of working in a laboratory-based teaching or research environment; or be able to demonstrate the capability to participate with practical classes.
• Ability to organise and manage own workload after consultation with manager.
• Proactive approach to Health and Safety matters, together with the communication skills to interact with a range of people, including students.
• Ability to be flexible to meet deadlines.
• The post holder will be fully familiar with the safe handling and storage of laboratory materials.
• Good IT skills, having a familiarity with both Windows and/or Apple Macintosh OS will be advantageous.
• Understands the importance of equality and diversity in the workplace.
• Ability to identify and respond to equality and diversity issues in line with relevant policies and procedures.

Dimensions

You will have no direct line management responsibility (other than occasional instructions to other staff) and no budget to manage.

Planning and Organising

You will be able to schedule and organise your own work within the priorities and requirements for the area.

Problem Solving and decision making

You will deliver a level of service to colleagues/customers/students as agreed, carrying out daily teaching support as required. You will be expected to apply your knowledge and experience to resolve issues with equipment or experiments for student classes.

Internal and External relationships

This role will be primarily concerned with advising and supporting students/staff.

Informal enquiries to Mark Carter, email: [e-mail]

View our staff values and behaviours here

Notes

We believe there is no such thing as a 'typical' member of University of Birmingham staff and that diversity in its many forms is a strength that underpins the exchange of ideas, innovation and debate at the heart of University life. We are committed to proactively addressing the barriers experienced by some groups in our community and are proud to hold Athena SWAN, Race Equality Charter and Disability Confident accreditations. We have an Equality Diversity and Inclusion Centre that focuses on continuously improving the University as a fair and inclusive place to work where everyone has the opportunity to succeed. We are also committed to sustainability, which is a key part of our strategy. You can find out more about our work to create a fairer university for everyone on our website.