Teaching and Learning Administrator

UCL AI Centre; London; Hybrid; GBP 35,000 - 42,000; Full time

Job summary

UCL is seeking 3 Teaching and Learning Administrators in London, covering vital administrative support for undergraduate and postgraduate programmes. The successful candidates will enhance the student experience through effective communication and organization, while working in a hybrid environment with a commitment to equality, diversity, and inclusion.

Benefits

41 Days holiday

Defined benefit pension scheme

Cycle to work scheme

Employee assistance programme

Discounted medical insurance

Qualifications

• Experience in higher/further education or a teaching and learning environment.
• Excellent written and spoken communication skills.
• Computer literate, including Word, Excel, and Outlook.

Responsibilities

• Support teaching and learning activities throughout the student lifecycle.
• Handle enquiries and manage module enrolment and attendance monitoring.
• Assist in quality assurance processes and committee support.

Skills

Communication

Administration

Online Learning Environment Familiarity

Computer Literacy

Education

Minimum of 5 GCSEs at Grade C or above

Job description

Ref Number B04-06140 Professional Expertise Administration and Business Support Department UCL BEAMS (B04) Location London Working Pattern Full time Salary £35,930-£41,255 Contract Type Permanent Working Type Hybrid Available for Secondment No Closing Date 25-Jun-2025

About Us

The UCL School of Management is home to UCL’s business and management research and education programmes. The School has forged a reputation for world-leading research and teaching in the areas of innovation management, the creation and growth of technology-intensive organisations, business analytics, and entrepreneurship.

The research undertaken at the UCL School of Management has been rated as ‘world-leading’ and ‘internationally excellent’ in the Research Excellence Framework 2021 (REF), placing us 2nd in the UK for Business and Management.

The School is home to over 2,000 students, with more than 55% from outside the UK. The School’s faculty members also come from all over the world, with PhDs from Harvard, MIT, Stanford, Columbia, UCLA, Northwestern, Cornell, Duke, Cambridge, and London Business School, among others.

The UCL School of Management takes full advantage of being part of a world-leading university through its interdisciplinary outlook and builds on close collaborations in both research and education with other UCL departments, including computer science, engineering, economics, psychology, public policy, statistics, and medical sciences.

Further information about the School can be found here.

About The Role

We are recruiting 3 Teaching and Learning Administrators (1 Undergraduate and 2 Postgraduate).

Under the direction of the respective Programme Administrators, the post holder will provide comprehensive support to teaching and learning activities covering the full student lifecycle, including applicant and current student queries, module enrolment, attendance and engagement monitoring, assessment and examination administration, ensuring effective procedures are documented and implemented. This post will assist in achieving a high quality and timely service to current and prospective students and staff relating to the designated modules/programmes and beyond, including supporting committees and quality assurance processes.

This role meets the eligibility requirements for a skilled worker certificate of sponsorship under UK Visas and Immigration legislation. Therefore, UCL welcomes applications from international applicants who require a visa.

This role is eligible for hybrid working with a minimum of 40% on site.

This appointment is subject to UCL Terms and Conditions of Service for Research and Professional Services Staff. Please visit https://www.ucl.ac.uk/human-resources/conditions-service-research-teaching-and-professional-services-staff for more information.

If you have any queries about the role, please contact [e-mail].

If you need reasonable adjustments or a more accessible format to apply for this job online or have any queries about the application process, please contact [e-mail].

The UCL Ways of Working supports colleagues to be successful and happy at UCL through sharing expectations around how we work – please visit www.ucl.ac.uk/ways-of-working to find out more.

About You

The successful candidate will need to demonstrate the following criteria:

• Minimum of 5 GCSEs at Grade C or above (Including Mathematics and English Language) or equivalent, or having acquired relevant experience.
• Experience of administration in higher/further education or a teaching and learning environment
• Familiarity with online learning environments
• Excellent communication skills (written and spoken), including ability to deal pleasantly and effectively with a wide range of people in a teaching and learning context
• Computer literate, including Word, Excel, Outlook, shared online documents, video conferencing systems, email and internet
  
  

Please see the attached job description and person specification for full details. Please also read the attached Candidate Guidance document. When completing your supporting statement, please tell us, using examples, how you meet the essential criteria listed in the job description.

What we offer

As well as the exciting opportunities this role presents, we also offer some great benefits some of which are below:

• 41 Days holiday (27 days annual leave 8 bank holiday and 6 closure days)
• Additional 5 days’ annual leave purchase scheme
• Defined benefit career average revalued earnings pension scheme (CARE)
• Cycle to work scheme and season ticket loan
• Immigration loan
• Relocation scheme for certain posts
• Enhanced maternity, paternity and adoption pay
• Employee assistance programme: Staff Support Service
• Discounted medical insurance
  
  

Visit https://www.ucl.ac.uk/work-at-ucl/rewards-and-benefits to find out more.

Our commitment to Equality, Diversity and Inclusion

As London’s Global University, we know diversity fosters creativity and innovation, and we want our community to represent the diversity of the world’s talent. We are committed to equality of opportunity, to being fair and inclusive, and to being a place where we all belong.

We therefore particularly encourage applications from candidates who are likely to be underrepresented in UCL’s workforce.

These include people from Black, Asian and ethnic minority backgrounds; disabled people; and for our Grade 9 and 10 roles, women.

Available documents

Attached documents are available under links. Clicking a document link will initialize its download.

• download: TalentLink Candidate Guidance.pdf
• download: Teaching and Learning Administrator (Undergraduate+Postgraduate) - JD.pdf