TCI Clerk

Wirral University Teaching Hospital NHS Foundation Trust; Upton; On-site; GBP 20,000 - 30,000; Full time

Job summary

A regional healthcare provider in the UK is seeking a full-time Urology TCI Clerk to support elective activities for day cases and inpatient admissions. The role involves booking, admitting, and discharging patients, arranging outpatient appointments, and completing documentation. Candidates with Cerner experience are preferred, but training will be provided. This position offers a friendly working environment and is essential for patient care management.

Qualifications

• Experience in a clinic setting would be advantageous.
• TCI training is ideal, but training will be provided.

Responsibilities

• Create, book, admit, and discharge TCI encounters for patients.
• Arrange bookings and follow-up outpatient appointments.
• Complete required documentation and computer records.

Skills

Experience using Cerner

Good people skills

Ability to prioritize workload

Job description

The Division of Surgery is looking to appoint a Urology TCI Clerk on a full-time basis to support elective activities for day cases and inpatient admissions.

1. Create, book, admit, and discharge TCI encounters for patients.
2. Arrange bookings, reception, and follow-up outpatient appointments.
3. Complete all required documentation and computer records.
4. Locate and request case notes as required and check for admission information.
5. Send out admission letters and handle all relevant inquiries from patients, relatives, and GPs.
6. Address any difficulties related to patient admissions, referring to a higher level if necessary.
7. Ensure clear communication with the consultant and their secretary.
8. Refill canceled appointments where possible by reviewing the waiting list.
9. Monitor patient waiting times to meet targets.
10. Liaise with multidisciplinary staff regarding the consultant's annual leave.

The successful candidate will have experience using Cerner and ideally have TCI training, although this is not essential as training will be provided. They should possess good people skills and be able to prioritize their workload. Experience in a clinic setting would be advantageous.

All new colleagues can expect a warm and friendly welcome from Wirral University Teaching Hospital NHS Foundation Trust. We are described as "competent and caring staff" by our patients.

Wirral University Teaching Hospital NHS Foundation Trust is located on the Wirral peninsula, known for its stunning coastline and countryside. As one of the largest acute trusts in Northwest England, it includes the Wirral's only Emergency Department, providing high-quality acute care services with over 6,000 staff serving a population of approximately 400,000 across Wirral, Ellesmere Port, Neston, North Wales, and beyond. The trust has about 855 beds and an annual turnover exceeding £337 million. The area offers excellent transport links to Liverpool, Chester, Manchester, and North Wales.