Tax Telephone Line Adviser – Fully Remote

Clark Wood; United Kingdom; Remote; GBP 30,000 - 45,000; Full time

Job summary

A tax advisory firm is seeking a Tax Telephone Line Adviser to provide expert telephone-based advice on UK tax issues. This fully remote role allows for flexibility while supporting clients and collaborating with a dedicated team. Ideal candidates are CTA or ATT qualified, with strong technical knowledge and customer service skills.

Qualifications

• Strong technical knowledge across a wide range of UK tax issues.
• Experience in a professional firm or telephone tax advisory role.

Responsibilities

• Provide telephone-based tax advice on various issues including income tax and corporation tax.
• Collaborate with consultancy and advice line teams to ensure consistent delivery of advice.
• Draft topical articles and updates for the company website.

Skills

Technical tax knowledge

Customer service

Collaboration

Education

CTA or ATT qualified

Job description

Tax Telephone Line Adviser – Fully Remote

Clark Wood are delighted to be working with an established and growing organisation who are seeking a Tax Telephone Line Adviser to join their dedicated tax advice team. This is a fantastic opportunity to provide technical advice across a wide range of tax issues while enjoying the flexibility of working from home.

The Opportunity

As part of the specialist telephone advice team, you will be the first point of contact for clients, providing clear, practical, and customer-focused guidance on a broad spectrum of tax matters. You will play a key role in supporting partnership and affinity group clients in line with agreed service levels and KPIs, while also having the opportunity to contribute to additional consultancy projects.

Key Responsibilities

Provide telephone-based tax advice on a variety of issues including income tax, self-assessment, corporation tax, SDLT and more.

Demonstrate strong technical expertise while delivering pragmatic, commercially aware advice tailored to client needs.

Accurately assess client queries, quickly forming a clear understanding and delivering practical solutions.

Work collaboratively with consultancy, advice line and business development teams to ensure consistent delivery and continuity of advice.

Undertake ad-hoc consultancy projects where required.

Draft topical articles and updates for the company website and social media platforms.

Maintain confidentiality, professionalism, and integrity in all client interactions.

About You

CTA or ATT qualified, or equivalent experience gained within a professional firm or in a telephone tax advisory role.

Strong technical knowledge across a wide range of UK tax issues.

For more information about this role please contact Will Langdon at Clark Wood - [e-mail] / 07920557121