Tax Technology Assistant Manager

RSM; Birmingham; Hybrid; GBP 40,000 - 60,000; Full time

Job summary

A leading tax technology firm in Birmingham is seeking a Tax Technology Assistant Manager to enhance its tax function through automation and innovation. The role focuses on supporting process improvements, including AI adoption and project facilitation. Ideal candidates should possess experience in tax technology projects and strong communication skills. The position offers flexible working and a comprehensive benefits package.

Benefits

Flexible reward and benefits package

Hybrid and flexible working arrangements

26 days holiday with options to purchase additional days

Wellbeing benefits including financial tools

Access to over 300 courses on demand

Qualifications

• Experience in Tax Technology-enabled business change projects or workstreams.
• Knowledge of tax compliance processes.
• Experience using data analytics tools to gather, review, and analyze business requirements.
• Experience with customer journey mapping and translating insights into wireframes.
• Excellent communication skills, both written and oral.
• Experience working with UX design teams or agencies.
• High attention to detail and adherence to processes.
• Commercial awareness.

Responsibilities

• Support the identification of opportunities for business process automation.
• Assess business cases for various technology solutions.
• Assist with AI and automation solutions management.
• Define target business processes and user stories.
• Facilitate communication between the business and Tax Technology team.
• Participate in functional and user testing.

Job description

Tax Technology Assistant Manager

Make an Impact at RSM UK

Our Tax Technology team is dynamic and fast-paced, offering ample scope for progression and the chance to make a significant impact on RSM nationally, with potential to influence on a global scale, driving the digital transformation within the Tax business.

As a Tax Technology Assistant Manager in our Birmingham office, you will bring your experience within Tax Technology and play a pivotal role in transforming our tax function by bridging our tax technologists with the wider tax service line. Your focus areas will include supporting the team with the identification and documentation of intelligent automation requirements, supporting project delivery, completing business cases, assessing third-party technology vendor partnerships, and ensuring our operations and governance processes are followed. You will collaborate with client-facing teams to ensure the best possible service for our clients and RSM.

You will make an impact by:

1. Working with the Tax Technology team and Tax service line SMEs to support the identification of opportunities for business process automation through the application of enhanced technology.
2. Assessing the business cases of various technology solutions in collaboration with the Tax Technology leadership team and the Tax service line.
3. Assisting with the adoption of AI and automation solutions introduced by project demands, and managing organizational changes arising from enhanced automation to realize business benefits.
4. Supporting the team in defining target business processes and user stories to deliver increased automation and AI adoption.
5. Facilitating clear communication and coordination between the business and the wider Tax Technology team during project delivery.
6. Participating in functional and user testing to ensure solutions meet business needs.

What we are looking for:

If you thrive on variety, love learning new things, and enjoy connecting with people, this role is perfect for you! We value diverse experiences and perspectives. Here’s what we’re looking for in our ideal candidate:

1. Experience in Tax Technology-enabled business change projects or workstreams.
2. Knowledge of tax compliance processes.
3. Experience using data analytics tools to gather, review, and analyze business requirements, including KPIs and key metrics.
4. Experience with customer journey mapping and translating insights into wireframes and user stories within an agile environment.
5. Excellent communication skills, both written and oral, with the ability to influence stakeholders across disciplines.
6. Experience working with UX design teams or agencies.
7. High attention to detail and adherence to processes.
8. Commercial awareness.

What we can offer you:

1. A flexible reward and benefits package to support your personal and professional life.
2. Hybrid and flexible working arrangements.
3. 26 days holiday, with options to purchase additional days.
4. Wellbeing benefits, including financial tools, electric car schemes, and access to a virtual GP.
5. Access to over 300 courses on demand, developed by our Talent Development team.

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Experience level: Experienced hire

Type: Permanent

Location: Birmingham

Job Category: Other

Application deadline: 25/07/2025

Posted date: 12/08/2025

Expiry date: 26/09/2025