Tax Advice Team Lead

The Portfolio Group; East Midlands; On-site; GBP 45,000 - 55,000; Full time

Job summary

A leading professional services provider is seeking a Tax Advice Team Leader in Hinckley. This role involves managing a team of tax specialists while delivering expert advice and ensuring high service standards. Join a rapidly growing business that values leadership and client engagement, offering opportunities for career progression and a collaborative culture.

Benefits

25 days annual leave + bank holidays

Day off on your birthday

Opportunities for career progression

Collaborative culture supporting growth

Qualifications

• Leadership experience in a technical or professional services environment.
• In-depth knowledge of tax legislation.
• Comfortable working with technology.

Responsibilities

• Deliver expert tax advice to clients via phone and email.
• Lead and develop a team of tax advisors.
• Monitor team performance and service metrics.

Skills

Leadership

Problem Solving

Attention to Detail

Time Management

Client Value Delivery

Tools

Productivity Tools

Job description

Tax Advice Team Leader
Based in Hinckley
Paying up to 55k based on experience

A highly respected professional services provider is seeking a commercially minded Team Leader to lead a specialist Tax Advice Team. With a reputation for delivering high-quality technical guidance to clients across a wide range of sectors, this organisation combines deep subject matter expertise with a fast-paced, tech-enabled service environment.

This is a unique opportunity to join a rapidly growing business where your leadership will shape both client experience and team success.

The Role

As Team Leader, you will be responsible for managing a high-performing team of tax specialists. You'll balance hands-on advisory work with people leadership - ensuring service levels are met, technical standards are upheld, and team members are supported to develop and grow.

Key Responsibilities:

• Deliver expert telephone and email tax advice to clients
• Lead, coach, and develop a team of advisors to achieve personal and team KPIs
• Collaborate with operations to manage workflow and resource planning
• Monitor performance using service metrics and quality standards
• Identify training needs and support technical development across the team
• Champion a positive team culture with a focus on accountability and collaboration
• Support continuous service and process improvements
• Promote growth opportunities, referrals, and client engagement initiatives

What You'll Bring:

• Leadership experience in a technical or professional services environment
• In-depth knowledge of tax legislation and the ability to simplify complex issues
• A commercially focused mindset with a drive to deliver client value
• High levels of organisation, attention to detail, and time management
• Confident decision-making and problem-solving abilities
• A hands-on approach to management - leading by example
• Comfortable working with technology and productivity tools

What's on Offer:

• 25 days annual leave + bank holidays
• Day off on your birthday
• A fast-moving, high-performing, and award-winning business environment
• Opportunities for career progression and personal development
• A collaborative culture that supports growth and innovation

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