Target Operating Model Project Manager

UCL AI Centre; London; Hybrid; GBP 54,000 - 64,000; Full time

Job summary

Join a leading university's Strategic Change Office as a Target Operating Model Project Manager. You will shape how the organization operates by designing and implementing an innovative operating model, increasing collaboration, and ensuring effective stakeholder engagement. This role offers a chance to drive meaningful transformations within UCL, supporting a diverse and inclusive environment.

Benefits

41 Days holiday (27 days annual leave, 8 bank holiday, 6 closure days)

Defined benefit pension scheme

Cycle to work scheme

On-site gym

Enhanced parental leave

Qualifications

• Strategic project leader with proven experience in organizational change.
• Proficient in stakeholder management and collaborative leadership.
• Ability to adapt plans based on emerging insights.

Responsibilities

• Lead the design and implementation of an enhanced operating model.
• Engage stakeholders to co-create a suitable TOM.
• Manage change and ensure benefits realization.

Skills

Strategic thinking

Stakeholder engagement

Organizational change management

Project delivery

Collaboration

Education

Proven experience in operating model design

Experience in large or complex environments

Job description

Join to apply for the Target Operating Model Project Manager role at UCL AI Centre

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Join to apply for the Target Operating Model Project Manager role at UCL AI Centre

Ref Number B01-05072 Professional Expertise Administration and Business Support Department Vice-President (Operations) (B01) Location London Working Pattern Full time Salary £54,172-£63,752 Contract Type Permanent Working Type Hybrid Available for Secondment No Closing Date 24-Jun-2025

About Us

We are UCL: a diverse community with the freedom to challenge and think differently. From cancer research to climate change, dementia to social inequality, the world is facing huge challenges and we're determined to solve them. There has never been a more exciting time to join the Strategic Change team, as we build and shape a set of change programmes to deliver UCL's operational strategy. You'll be joining our growing team of exceptionally ambitious and passionate individuals who are dedicated to achieving great success. The Strategic Change Office was set up to turn UCL’s bold ambitions into action. This is your chance to be part of shaping a high-performance portfolio office from the ground up. As part of the wider Strategic Change Team, you’ll have the opportunity to bring fresh ideas, create meaningful impact, and help drive transformation across the institution. Equity, diversity and inclusion is important to us. We are committed to creating an environment where everyone is encouraged to give their best in a place where their unique experiences, perspectives and skills are seen as valuable assets.

About The Role

This is a rare opportunity to shape the future of how the organisation operates. As the Target Operating Model (TOM) Project Manager, you will lead the design and implementation of a new or enhanced operating model that strengthens how people, processes, and systems work together to deliver strategic goals. Your work will touch every part of the organisation — influencing structure, capability, governance, and service delivery.

Rather than driving a top-down mandate, this role requires collaborative leadership. You’ll bring together stakeholders across levels and functions to co-create a TOM that is not only fit for purpose but owned and supported by those it affects. From developing roadmaps and facilitating co-design workshops to managing change and ensuring benefits are realised, you’ll play a central role in delivering a sustainable transformation with lasting impact. This is a role for a strategic thinker and skilled operator who thrives in complexity and is energised by meaningful change.

This role is eligible for hybrid working with a minimum of 2 days on site.

This role does not meet the eligibility for sponsorship under UK Visas and Immigration legislation. Therefore UCL will not be able to sponsor individuals who require right to work in the UK to carry out this role.

About You

You are a thoughtful and strategic project leader who understands that successful transformation is as much about people as it is about process. You bring proven experience in operating model design, organisational change, or service transformation, ideally in large or complex environments. You’re confident engaging with senior stakeholders and subject matter experts, building trust and alignment to co-create future ways of working.

You have a sharp eye for detail and a strong grip on delivery — you know how to manage timelines, interdependencies, and risks, but you also bring the creativity and flexibility to adapt plans as new insights emerge. Whether leading workshops, developing transition plans, or tracking benefits, you’re focused on outcomes and value. Above all, you're a collaborative change agent who thrives on working across boundaries to make an organisation more effective, inclusive, and future-ready.

Please use the cover letter upload option to explain how you meet the criteria outlined in the person specification.

The job description and person specification can be accessed at the end of the page. To apply, please click the 'Apply Now' button.

What we offer

In return, you’ll have the opportunity to make a significant impact in a newly established Strategic Change Office, working alongside visionary leaders and talented colleagues. We offer a collaborative environment where your ideas are valued, your growth is supported, and your work directly contributes to the university’s bold strategic goals. Our people really are our greatest asset and we invest in them so that they can fulfil their potential. Equity, diversity and inclusion is important to us. We are committed to creating an environment where everyone is encouraged to give their best in a place where their unique experiences, perspectives and skills are seen as valuable assets.

As well as the exciting opportunities this role presents, we also offer some great benefits some of which are below:

• 41 Days holiday (27 days annual leave 8 bank holiday and 6 closure days)
• Additional 5 days’ annual leave purchase scheme
• Defined benefit career average revalued earnings pension scheme (CARE)
• Cycle to work scheme and season ticket loan
• Immigration loan
• Relocation scheme for certain posts
• On-Site nursery
• On-site gym
• Enhanced maternity, paternity and adoption pay
• Employee assistance programme: Staff Support Service
• Discounted medical insurance
  
  

Visit https://www.ucl.ac.uk/work-at-ucl/rewards-and-benefits to find out more.

For Job Board Postings Use The Condensed Plain Text

As well as the exciting opportunities this role presents, we also offer great benefits. Please visit https://www.ucl.ac.uk/work-at-ucl/rewards-and-benefits to find out more.

Our commitment to Equality, Diversity and Inclusion

As London’s Global University, we know diversity fosters creativity and innovation, and we want our community to represent the diversity of the world’s talent. We are committed to equality of opportunity, to being fair and inclusive, and to being a place where we all belong.

We therefore particularly encourage applications from candidates who are likely to be underrepresented in UCL’s workforce.

These include people from Black, Asian and ethnic minority backgrounds; disabled people; and for our Grade 9 and 10 roles, women.

Athena Swan Status Statements

• Our department holds an Athena SWAN Gold award, in recognition of our long-term commitment and 'beacon' status in advancing gender equality.
  
  

You can read more about our commitment to Equality, Diversity and Inclusion here : https://www.ucl.ac.uk/equality-diversity-inclusion/

Available documents

Attached documents are available under links. Clicking a document link will initialize its download.

• download: TOM Project Manager- JD.docx

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Project Management and Information Technology

• Industries

  Higher Education

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