Talent Pool – United Kingdom Service Engineers, Service Technicians & Service Coordinators

Accelleron Switzerland Ltd; Telford; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading technology company is seeking Service Engineers in Telford. In this role, you will ensure customer satisfaction by providing high-quality on-site and workshop services. Responsibilities include installation, troubleshooting, and maintaining equipment while adhering to safety standards. The ideal candidate will have a diploma in Mechanical Engineering and experience in diverse environments. We offer attractive compensation and benefits.

Benefits

Attractive compensation and benefits

Employee Assistance Program

Global parental leave program

Qualifications

• Diploma in Mechanical Engineering or a related field.
• Experience working in challenging environments.

Responsibilities

• Perform installation, commissioning, and maintenance of equipment.
• Troubleshoot equipment failures and suggest solutions.
• Adhere to safety regulations and report unsafe practices.

Skills

Ability to read technical drawings

Diagnosing technical issues

Customer service skills

Understanding of safety regulations

Education

Diploma in Mechanical Engineering or related field

Tools

Measuring instruments

Job description

Talent Pool – United Kingdom Service Engineers, Service Technicians & Service Coordinators

Apply locations: GBR Telford, GBR Aberdeen, GBR Warrington, GBR Southampton

Time type: Full time

Posted on: Posted 30+ Days Ago

Job requisition id: JR100322

About Accelleron:

Accelleron is a global technology leader in turbocharging, fuel injection, and digital solutions for heavy-duty applications, with over 100 years of heritage. We serve customers in more than 100 locations across over 50 countries, with 3,000 employees dedicated to innovation and excellence. Our mission is to support the energy transition through cutting-edge technology, deep expertise, and smart solutions. We value diversity and inclusion, considering individual differences as a source of strength.

Job Summary:

Drive customer satisfaction by executing high-quality service jobs on site and in the workshop. Enhance Accelleron’s reputation through a professional approach to customer service.

Your responsibilities:

• Perform installation, commissioning, and routine maintenance of equipment independently, identify technical problems, and analyze issues remotely or on-site across various service categories.
• Contribute to customer satisfaction by fulfilling service work according to customer expectations, maintaining good relationships, and identifying new sales opportunities.
• Ensure availability and quality of materials, parts, and equipment for service activities.
• Prepare and sign all necessary documentation and reports, and follow up as needed.
• Troubleshoot equipment failures and recommend solutions to prevent recurrence.
• Provide operational improvement suggestions to management.
• Adhere to safety and environmental regulations, report unsafe practices and incidents.

Your background:

• Diploma in Mechanical Engineering or a related field.
• Ability to read technical drawings and use measuring instruments, diagnose, and resolve technical issues efficiently.
• Experience working with customers from diverse backgrounds, handling service jobs with high safety and quality standards.
• Experience working in challenging environments (temperature, noise, dirt).
• Willingness to travel for on-site support and work irregular hours as needed.

Your benefits:

• Attractive compensation and benefits.
• Employee Assistance Program.
• Global parental leave program.

We look forward to receiving your application. For more information about Accelleron, visit our website: accelleron-industries.com.

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Note: This job posting is still active.