Talent Management Executive

N2O | GLOBE GROUPE; Maidenhead; On-site; GBP 20,000 - 24,000; Full time

Job summary

A leading brand activation marketing agency seeks a Talent Management Executive to manage contractor bookings and ensure effective communication between campaigns. You'll join a supportive team, working with top clients in a lively office environment. Full training provided for this role, with clear opportunities for growth.

Benefits

23 days annual leave plus bank holidays

Life Assurance

Retail Discount Scheme

Free private medical and dental healthcare after 2 years

Free onsite gym and breakfasts

Qualifications

• Previous experience in a general administration/customer service environment.
• Able to work Saturdays or Sundays on a rota basis.
• Reliable and good team player.

Responsibilities

• Liaise with Campaign Management to resource campaigns appropriately.
• Conduct inbound and outbound calls to book profiled contractors.
• Provide updates on campaigns to line manager.

Skills

Communication

Organisational Skills

Telephone Manner

IT Skills

Customer Service

Job description

We are recruiting Talent Management Executives to help ensure we have the best contractors working on our marketing campaigns. Working with household name clients your role will be to search for suitable contractors on our system and match skill sets, location and availability to current vacancies. You'll be working in a fun, passionate and supportive team, and get exposure to lots of different types of brand activations. Full training will be given.

Key Responsibilities

• Liaise with Campaign Management to ensure clear understanding of the campaign brief, so that campaigns can be resourced appropriately.
• Conduct inbound and outbound calls to select and book profiled contractors
• Follow up bookings with relevant internal administration and send information pack to contractors so they are fully briefed on requirements of the assignment and key campaign objectives.
• Provide updates on campaigns to line manager in line with current procedures.
• Utilise available information on the contractors (contact details and profiles) from BMS (Company database) and maintain accurate records.
• Contribute to BMS development by providing feedback and suggestions for improvements to contractor services.
  
  
  

About Us

N2O is an award winning brand activation marketing agency. We win fans for brands, wherever they are through creative brand experiences that engage the right consumers, at the right time - at home, in store, out of home or online. We work across FMCG, retail, health and beauty and luxury goods.

Requirements

• Able to work Saturdays or Sundays on a rota basis (time in lieu provided in the week)
• Good command of the English Language for verbal (among team and telephone contact with external clients) and written communication skills (for email communication).
• Previous experience in a general administration/customer service environment.
• Excellent telephone manner.
• Ability to prioritise, multitask and demonstrate the ability to organise the varying demands of the role.
• Able to achieve personal targets set by line manager related to core job function.
• Reliable and good team player
• Competent IT skills and able to use Outlook, WORD, and basic EXCEL.
• Happy to work in our lovely Maidenhead office
  
  
  

Benefits

• Salary up to £24k gross per annum depending on experience plus bonus
• 23 days annual leave plus bank holidays increasing each completed year to 30
• Flex buy/ sell holiday scheme
• Life Assurance
• Retail Discount Scheme
• Employee Assistance and Wellbeing Programmes
• Digital 24/7 GP Service available from Day 1
• Free private medical and dental healthcare after 2 years of service.
• Salary Sacrifice pension/ cycle to work and car lease schemes
• Season Ticket Loans
• Our Head Office location has multiple perks including a free onsite gym, free breakfasts, free parking, and an onsite cafe