Talent Management Executive

TN United Kingdom; Maidenhead; On-site; GBP 24,000 - 28,000; Full time

Job summary

Join a dynamic team at an award-winning brand activation agency, where you'll play a crucial role in matching talented contractors with exciting marketing campaigns. This position offers a supportive environment and full training, allowing you to thrive while working with renowned clients. You'll be responsible for liaising with management, conducting calls, and maintaining records, all while enjoying a range of perks including a free onsite gym and healthcare benefits. If you are organized, reliable, and eager to contribute to creative brand experiences, this role is perfect for you.

Benefits

23 days annual leave plus bank holidays

Life Assurance

Retail Discount Scheme

Employee Assistance and Wellbeing Programmes

Digital 24/7 GP Service

Free private medical and dental healthcare after 2 years

Salary Sacrifice pension

Cycle to work and car lease schemes

Season Ticket Loans

Free onsite gym and breakfasts

Qualifications

• Good command of English for verbal and written communication.
• Previous experience in administration or customer service.

Responsibilities

• Liaise with Campaign Management for campaign briefs.
• Conduct calls to book profiled contractors.
• Maintain accurate records in BMS database.

Skills

Verbal Communication

Written Communication

Customer Service

Multitasking

IT Skills (Outlook, Word, Excel)

Job description

We are recruiting Talent Management Executives to help ensure we have the best contractors working on our marketing campaigns. Working with household name clients your role will be to search for suitable contractors on our system and match skill sets, location and availability to current vacancies. You’ll be working in a fun, passionate and supportive team, and get exposure to lots of different types of brand activations. Full training will be given.

Key Responsibilities

• Liaise with Campaign Management to ensure clear understanding of the campaign brief, so that campaigns can be resourced appropriately.
• Conduct inbound and outbound calls to select and book profiled contractors.
• Follow up bookings with relevant internal administration and send information pack to contractors so they are fully briefed on requirements of the assignment and key campaign objectives.
• Provide updates on campaigns to line manager in line with current procedures.
• Utilise available information on the contractors (contact details and profiles) from BMS (Company database) and maintain accurate records.
• Contribute to BMS development by providing feedback and suggestions for improvements to contractor services.

About us

N2O is an award winning brand activation marketing agency. We win fans for brands, wherever they are through creative brand experiences that engage the right consumers, at the right time – at home, in store, out of home or online. We work across FMCG, retail, health and beauty and luxury goods.

Requirements

• Able to work Saturdays or Sundays on a rota basis (time in lieu provided in the week)
• Good command of the English Language for verbal (among team and telephone contact with external clients) and written communication skills (for email communication).
• Previous experience in a general administration/customer service environment.
• Excellent telephone manner.
• Ability to prioritise, multitask and demonstrate the ability to organise the varying demands of the role.
• Able to achieve personal targets set by line manager related to core job function.
• Reliable and good team player.
• Competent IT skills and able to use Outlook, WORD, and basic EXCEL.
• Happy to work in our lovely Maidenhead office
• Salary up to £24k gross per annum depending on experience plus bonus
• 23 days annual leave plus bank holidays increasing each completed year to 30
• Life Assurance
• Retail Discount Scheme
• Employee Assistance and Wellbeing Programmes
• Digital 24/7 GP Service available from Day 1
• Free private medical and dental healthcare after 2 years of service.
• Salary Sacrifice pension/ cycle to work and car lease schemes
• Season Ticket Loans.
• Our Head Office location has multiple perks including a free onsite gym, free breakfasts, free parking, and an onsite cafe.

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Created on 26/04/2025 by TN United Kingdom