Talent & Culture Coordinator

TN United Kingdom; London; On-site; GBP 25,000 - 35,000; Full time

Job summary

Join a forward-thinking hotel as a Talent & Culture Coordinator, where your passion for people will shine. This role focuses on delivering exceptional service while fostering a positive environment for team members. You'll coordinate HR operations, manage employee benefits, and engage with staff through various initiatives. Enjoy fantastic perks like discounts, medical insurance, and professional development opportunities. If you're ready to contribute to a happy workplace and grow your career in hospitality, we want to hear from you!

Benefits

Pension scheme with company contributions

50% discount in restaurants and spas

Complimentary stay after probation

Access to private medical insurance

Employee Assistance Programme

Bike to work scheme

Free meals on duty

Employee recognition schemes

Qualifications

• Experience in HR coordination and support.
• Strong communication and organizational skills.

Responsibilities

• Provide advice to team members and managers.
• Coordinate daily tasks within the Talent & Culture Department.
• Manage onboarding and work experience placements.

Skills

HR Coordination

Communication Skills

Organizational Skills

Team Management

Problem Solving

Education

Degree in Human Resources or related field

Job description

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Are you the type of person who gets out of bed on the right side every day? If so, we invite you to join us as a Talent & Culture Coordinator at the Royal Lancaster London. We foster your personal development and growth. Our hotel is located next to Lancaster Gate tube station, near Paddington, Bayswater, and Marble Arch stations.

Some of our fantastic benefits for the Talent & Culture Coordinator include:

• Pension scheme with company contributions
• 50% discount in all our restaurants and spas across our properties
• Team member and Friends & Family rates across our properties
• Complimentary stay after passing probation
• Extensive discounts on our benefits platform
• Access to private medical insurance
• Support through development plans, apprenticeships, and world-class management development programs, including educational sponsorship
• Interest-free season ticket loan
• Employee Assistance Programme with 24/7 online GP, mental health support, and virtual wellbeing
• Bike to work scheme
• Recommend a Friend incentive
• Complimentary laundry service
• Free meals on duty
• Opportunities to contribute to business focus groups, community, and environmental initiatives
• Employee recognition schemes and social events, including gala dinners and more

We are currently seeking a passionate Talent & Culture Coordinator to join our Talent & Culture Department on a permanent basis, with an immediate start. Your role will be to deliver memorable moments and five-star service to our guests and team. We value positive energy, diversity, and a caring environment focused on careers, not just jobs.

As a Talent & Culture Coordinator, your main duties will include:

• Providing impartial advice to team members and managers
• Coordinating daily tasks within the Talent & Culture Department to ensure smooth operations
• Communicating any changes within the hotel proactively
• Handling HR-related correspondence and inputting new starters and team member changes into the system
• Managing work experience placements from start to finish, including documentation
• Organizing and confirming work experience schedules
• Advising team members through Maternity and Paternity processes, including risk assessments and return-to-work tracking
• Coordinating and delivering hotel inductions, including Mini Welcome Day, Welcome Day, and Welcome Back Day
• Planning and gathering content for monthly Communication Tea sessions
• Representing the department in internal and external meetings
• Acting as a representative for ICC, SET, Wellbeing, or Health & Safety initiatives
• Planning monthly calendars for birthdays, training, and social events
• Managing social media platforms for team engagement and social event promotion
• Coordinating monthly birthday cards and managing employee benefits
• Overseeing the onboarding process for new employees
• Handling office management and stationary orders

You will work 40 hours per week on a shift rota.

We are …

• Best Employer for 2021 at Springboard’s Excellence Awards
• One of the happiest hotels in London
• Hoteliers’ Charter Approved
• Preferred Hotels & Resorts member

If you believe this Talent & Culture Coordinator role suits you, come and add happiness to your career by joining our award-winning family today!

All applicants must be legally eligible to work in the UK