Talent & Acquisition Partner

Zapp; London Borough of Lambeth; On-site; GBP 60,000 - 95,000; Full time

Benefits offered by this job

Private Health Insurance

25 days holiday

Cycle to work scheme

Extended sick pay

Parental leave

Job summary

Zapp, London's leading premium convenience retail platform, is seeking an experienced Talent Acquisition Partner in Nine Elms, London. You will own end-to-end recruitment, build strong pipelines, and drive a high-quality candidate experience in a fast-paced environment.

You will partner with business leaders, design structured hiring processes, and ensure timely hiring with a human, brand-aligned approach. This role reports to People & Culture and offers a competitive package.

Qualifications

• 5+ years of in-house recruitment experience.
• Experience hiring across multiple domains.
• Strong sourcing and interview skills.
• Proven track record in high-growth companies.

Responsibilities

• Own full-cycle recruitment across all business areas—from briefing through to offer and onboarding.
• Build high-quality pipelines through proactive sourcing, headhunting, and talent mapping.
• Design structured hiring processes with scorecards and interview rubrics.
• Coach hiring managers to be data-led and inclusive interviewers.
• Craft compelling job descriptions and campaigns aligned with brand.
• Track funnel data to improve conversion and time-to-hire.
• Drive a world-class candidate experience with pace and transparency.
• Manage ATS and data tooling for efficient workflows.
• Champion DE&I across every hiring touchpoint.

Skills

Full-cycle recruitment

Sourcing & headhunting

Stakeholder management

Interviewing & assessment

Data-driven hiring

ATS/HRIS

Tools

ATS/HRIS systems

Job description

Talent & Acquisition Partner

Location: Nine Elms, London Full-time Zapp is hiring an experienced Talent Acquisition Partner, you will play a crucial role in taking full ownership of our recruitment efforts and you will be managing the full recruitment cycle, from sourcing to screening candidates to coordinating interviews and facilitating a smooth onboarding process with the People & Culture team. In this high-impact role, you will be attracting top talent within a fast-paced environment and contributing to the overall success of the organisation. You will collaborate closely with business leaders and managers to address recruitment needs, implement effective talent strategies, create a seamless candidate experience and drive recruitment excellence.

Zapp is London's leading premium convenience retail platform. Founded in 2020, our vision is to disrupt the multi-trillion dollar convenience retail market, currently dominated by major players, by developing best-in-class customer-centric technology and fulfilment solutions. Zapp partners with some of the world’s leading brands to deliver an exclusive range of hand-picked products 24/7, delivered in minutes.

What You'll Be Doing

• Own full-cycle recruitment across all business areas - from briefing through to signed offer and onboarding handover.

• Build high-quality pipelines through proactive sourcing, headhunting, and talent mapping - not waiting for inbound.

• Design and embed structured hiring processes, including scorecards, interview rubrics, and decision-making frameworks.

• Coach hiring managers to become disciplined, data-led, and inclusive interviewers.

• Craft compelling job descriptions and campaigns, ensuring clarity, consistency, and brand alignment.

• Track, analyse, and act on funnel data, improving conversion rates and reducing time-to-hire.

• Drive a world-class candidate experience, marked by pace, transparency, and a human touch.

• Manage our ATS and tooling, ensuring workflows are efficient and data is reliable.

• Champion DE&I throughout every hiring touchpoint - from outreach to assessment.

• Continuously raise the hiring bar, challenging bias, shortcut thinking, and 'good enough' mindsets.

What We're Looking For

• 5+ years of in-house recruitment experience, ideally within high-growth, fast-moving companies.

• Demonstrated success hiring across multiple domains - including Strategy, Commercial, Ops, Tech, and People.

• Outstanding sourcing ability - fluent in Boolean, open web, market mapping, and passive engagement.

• Proven track record of filling senior, niche, and confidential roles with creativity and rigour.

• Deep believer in structured hiring, behavioural interviewing, and scorecard-based decision-making.

• Strategic partner to the business - able to push back, challenge thinking, and guide hiring decisions.

• Highly organised operator with strong prioritisation skills and exceptional attention to detail.

• Confident communicator - credible with execs, trusted by candidates.

• Technically fluent - comfortable owning ATS, HRIS, and data tooling.

• Obsessed with candidate experience, brand reputation, and raising standards.

Benefits

• Competitive salary

• Enjoy 25 days of holiday per year (plus all bank holidays).

• Private Health Insurance.

• Extended sick pay and maternity/paternity leave pay.

• Cycle to work scheme.