Talent Acquisition Lead - EMEA Front Office

Bank of America; Greater London; On-site; GBP 90,000 - 150,000; Full time

Benefits offered by this job

UK Private healthcare

Competitive pension

Employee assistance program

Volunteer opportunities

Job summary

Bank of America in London seeks an experienced Talent Acquisition Lead for the EMEA Front Office to own high-priority client relationships and end-to-end staffing. You will drive sourcing strategies, manage senior recruitment, and partner with HR leaders to deliver strategic TA direction and execution.

The role requires hands-on leadership of recruiters, strong stakeholder management, and a track record in complex financial services recruitment. This is a high-impact position at SVP level.

Qualifications

• Proven experience leading Talent Acquisition in a large financial services environment.
• Experience with end-to-end staffing for senior roles across multiple lines of business.
• Strong client relationship, negotiation and communication skills.

Responsibilities

• Own high-priority client relationships and end-to-end staffing for EMEA Front Office.
• Lead recruiters and manage staffing priorities, targets, and delivery.
• Develop sourcing strategies and ensure a best-in-class candidate experience.
• Collaborate with HR leaders to drive strategic direction and execution of TA plans.

Skills

Talent Acquisition

Leadership

Stakeholder management

Executive search

Recruitment strategy

Job description

Job Title & Corporate Title & Location

Talent Acquisition Lead - EMEA Front Office Corporate Title: Senior Vice President Location: London

Company Overview

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being a diverse and inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognising and rewarding performance, and how we make an impact in the communities we serve. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!

Location Overview

Our London office is based just a stone’s throw from the magnificent St. Paul’s Cathedral on bustling King Edward Street. Here you’ll find modern workspaces and a state-of-the-art auditorium space. In addition, we’re proud to host an onsite restaurant that shares our commitment to sustainability by providing delicious seasonal menus which have been created with the planet in mind. Make sure to take time for yourself and head up to our rooftop terrace and take in the spectacular views across London. Finally, your physical wellness is well-catered for with our onsite gym facilities and medical centre.

Job Description

This job is responsible for leading Talent Acquisition functions and recruiters across the EMEA Front Office. Key responsibilities include owning high-priority client relationships, end-to-end staffing solutions, contracting activities and setting of expectations with clients, and managing staffing priorities, and targets. Job expectations include understanding the client’s end-to-end business, including their strategy, financials, and drivers. The EMEA Front Office Talent Acquisition Lead will be highly regarded with an excellent track record in his or her current environment. The position will be responsible for helping to develop and maintain strong relationships with Business Executives and Human Resources leaders to provide strategic direction and tactical execution of talent acquisition strategy and support and drive business objectives. This is a high-touch role, requiring best-in-class service to deliver for our business and support partners.

Responsibilities

• Manages the recruiting process across the EMEA Front Office, including strategy, planning, and relationship management.
• Lines of business that will be covered across the EMEA region include Global Corporate & Investment Banking (GCIB), Global Markets (Sales & Trading), Research, Global Payments Solutions (GPS), and Enterprise Credit.
• Expectation will be for this individual to be hands-on in leading and executing full end-to-end recruitment for Managing Director and other senior level searches / hiring mandates.
• Conducts intake sessions with hiring managers to understand the business needs and manages requisition workbench within the applicant tracking system.
• Oversee the process for creating a pipeline of candidates for critical skills areas by developing and executing a sourcing strategy, cold calling, and candidate assessment through in-depth phone screens/interviews to identify, attract, and recruit quality talent.
• Manages the relationship with senior Human Resources (HR) leaders, which includes coordinating regular routines and reporting on open positions, new hires, and business specific initiatives.
• Facilitates creating a more inclusive workplace by ensuring that the hiring process leverages a pool of candidates with varied backgrounds and experiences.
• Ensures compliance with all legal aspects of recruiting and candidate selection including applicable federal and state recruitment regulations.
• Develop appropriate and consistent communication routines with hiring Executives to ensure a client and candidate centric recruiting experience.
• Provide advice, counsel, and information to the businesses to enable them to improve their ability to attract strong talent to the firm and best leverage available resources.
• Understand the talent profile for success internally as well as external talent market.
• Management of external search vendors, including contract negotiation and search mandates.
• Works across the organisation to continually improve and develop the function.
• This includes, but is not limited to, collaborating with Talent Acquisition Operations, Business Controls, Onboarding, and on-site vendors.
• Ensure candidates receive a best-in-class experience at all touch points throughout the recruitment process.

Managerial Responsibilities

• Opportunity & Inclusion Champion: Models an inclusive environment for employees and clients, aligned to company Great Place to Work goals.
• Manager of Process & Data: Demonstrates deep process knowledge, operational excellence, and innovation through a focus on simplicity, data-based decision making and continuous improvement.
• Enterprise Advocate & Communicator: Communicates enterprise decisions, purpose, and results, and connects to team strategy, priorities, and contributions.
• Risk Manager: Ensures proper risk discipline, controls and culture are in place to identify, elevate and debate issues.
• People Manager & Coach: Provides inspection, coaching and feedback to motivate, differentiate and improve performance.
• Financial Steward: Actively manages expenses and budgets in alignment with objectives, making sound financial decisions.
• Enterprise Talent Leader: Assesses talent and builds bench strength for roles across the organisation.
• Driver of Business Outcomes: Delivers results by effectively prioritising, inspecting and appropriately delegating teamwork.

Required Qualifications

• Proven experience in Talent Acquisition or Human Resources in a large, complex financial services organisation or comparably demanding environment with a proven track record of advancement, leadership, and business success.
• Previous experience in or in support of Investment Banking, Capital Markets, Sales & Trading, and/or Research businesses.
• Experience leading recruiters in a face-paced, high touch environment.
• Excellent client relationship skills.
• Business focused proactive approach to recruiting work.
• Ability to quickly establish credibility with line executives.
• Deep understanding of recruitment processes, including experience with candidate sourcing tools and methods; strong ability to assess and select talent; strong negotiation skills and attention to detail required.
• Knowledge of applicant tracking systems and other data management tools desired.
• Experience advising on and executing complex offers, including deferred compensation.
• Strong interpersonal skills and organisational savvy; listens and communicates in a direct, succinct manner; able to navigate within a large corporate environment and influence key internal clients and stakeholders.
• Thrives in fast-paced, high intensity environment with multiple competing demands.
• Strong work ethic and drive for results.
• Demonstrated ability to collaborate and work within a team context; able to coach and motivate team members within a production environment.
• Extensive strategic thinking and analytical skills.
• Practical, results-oriented, business perspective.
• Professional demeanor with outstanding communication and presentation skills.
• Unquestionable business and personal integrity, and values congruent with those of the organisation.

Benefits of working at Bank of America

• UK Private healthcare for you and your family plus an annual health screen to help you manage your physical wellness with the option to purchase a screen for your partner
• Competitive pension plan, life assurance and group income protection cover if you become unable to work as a result of a disability or health reasons
• 20 days of back-up childcare including access to school holiday clubs and 20 days of back-up adult care per annum
• The ability to change your core benefits as well as the option of selecting a variety of flexible benefits to suit your personal circumstances including access to a wellbeing account, travel insurance, critical illness etc.
• Access to an emotional wellbeing helpline, mental health first aiders and virtual GP services.
• Access to an Employee Assistance Program for confidential support and help for everyday matters
• Ability to donate to charities of your choice directly through payroll and the bank will match your contribution
• Opportunity to access our Arts & Culture corporate membership program and receive discounted entry to some of the UK’s most iconic cultural institutions and exhibitions.
• Opportunity to give back to your community, develop new skills and work with new groups of people by volunteering in your local community.

Equal Opportunities and Conduct

Bank of America: Good conduct and sound judgment is crucial to our long term success. It’s important that all employees in the organisation understand the expected standards of conduct and how we manage conduct risk. Individual accountability and an ownership mind-set are the cornerstones of our Code of Conduct and are at the heart of managing risk well. We are an equal opportunities employer and ensure that no applicant is subject to less favourable treatment on the grounds of sex, gender identity or gender reassignment, marital or civil partner status, race, religious or similar philosophical belief, political opinion, colour, nationality, ethnic or national origins, age, sexual orientation, pregnancy or maternity, socio-economic background, responsibility for dependants or physical or mental disability. The Bank selects candidates for interview based on their skills, qualifications and experience We strive to ensure that our recruitment processes are accessible for all candidates and encourage any candidates to tell us about any adjustment requirements.

Employer Brand

Partnering Locally Learn about some of the ways Bank of America is making a difference in the communities we serve. Global Impact Learn about the six areas that guide Bank of America’s efforts to help make financial lives better for customers, clients, communities and our teammates. Opportunity and Inclusion Each employee brings unique skills, background and opinions. We see opportunity and inclusion as our platform for innovation and a key component in our success. Our Values Learn about our four values that represent what we believe.