Talent Acquisition and People Relations Coordinator

dnata Travel; Preston; On-site; GBP 26,000 - 36,000; Full time

Benefits offered by this job

Travel discounts

25 days annual leave

Company pension scheme

Life assurance

Low-cost health care

Employee Assistance programme

Mental Health First Aiders

In-house People Development Team

Lifestyle events

Cycle to work scheme

Reward & recognition programme

Belong programme (ERGs)

Volunteer days

dnata4good

Refer a friend scheme

Free eye care tests

Taste Card membership

Casual dress code

Free tea/coffee, subsidised on-site餐厅

Job summary

dnata Travel is seeking a Talent Acquisition & People Relations Coordinator to manage day-to-day recruitment delivery for Gold Medal Travel Group. The role combines 70% recruitment coordination with 30% People & Culture administration, ensuring system accuracy and confidential handling of information.

Based in Leyland, the role is full-time, 37.5 hours per week, with diverse benefits and a focus on candidate experience throughout the end-to-end hiring process.

Qualifications

• GCSEs or equivalent, including English and Maths.
• CIPD Level 3 or another HR qualification is desirable but not essential, with willingness to pursue.

Responsibilities

• Coordinate recruitment activities across Gold Medal Travel Group, ensuring timely candidate communication and accurate records.
• Prepare offers and pre-employment documentation and support onboarding handover.

Skills

Organisation

Attention to detail

Communication

Relationship building

Data handling

Proactivity

Education

GCSEs/Equivalent

CIPD Level 3 or HR qualification (desirable)

Tools

Microsoft 365

Outlook

Word

Excel

Teams

Job description

Job Title : Talent Acquisition & People Relations Coordinator

Location : Leyland

Salary : Competitive

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dnata Travel Group, part of the Emirates Group, includes the brands of Gold Medal and Travelbag.

We are now recruiting for a Talent Acquisition & People Relations Coordinator, to coordinate the day-to-day delivery of recruitment activity across Gold Medal Travel Group, providing practical support to the People & Culture Team, hiring managers and candidates throughout the end-to-end hiring process.

The role will spend approximately 70% of its time on talent acquisition coordination and 30% on general People & Culture administration. It will ensure recruitment systems and records are accurate, candidate communication is timely and professional, and routine colleague administration is completed confidentially and efficiently.

Hours: Full time - 37.5 hours per week

Job Accountabilities

• Talent Acquisition Coordination

  • Act as a first point of contact for routine recruitment queries from candidates and hiring managers, providing a responsive and helpful service.
  • Create and maintain vacancies within the applicant tracking system (eArcu), ensuring approvals, job details, candidate records and recruitment stages are complete and up to date.
  • Prepare and publish clear, accurate job advertisements across agreed internal and external channels and maintain internal vacancy communications.
  • Support application screening and longlisting activity against agreed criteria, escalating selection decisions to the Head of People & Culture or hiring manager as appropriate.
  • Coordinate interviews, assessments and recruitment events, including diaries, rooms or virtual links, candidate instructions and assessment materials.
  • Manage timely candidate communications throughout the process, including acknowledgements, interview arrangements, updates and outcome notifications.
  • Prepare offer letters and pre-employment documentation and coordinate references, right to work checks and other required screening in line with company procedures.
  • Work with relevant teams to support a smooth handover into onboarding and ensure new starter information is complete and issued on time.
  • Maintain the recruitment inbox, candidate talent pools and agency or job-board administration, including referral scheme records and payment notifications.
  • Produce regular recruitment reports and trackers, including vacancy status, time to hire, source of hire, recruitment costs and candidate activity.
  • Support hiring managers in using the recruitment system effectively and identify practical opportunities to improve system use, data quality and the candidate journey.
  • Promote fair, consistent and inclusive recruitment practices and handle all candidate information securely and confidentially.

• People & Culture Administration

  • Maintain accurate colleague records and complete routine updates within the HR system and electronic files in accordance with data protection and retention requirements.
  • Prepare standard People & Culture correspondence and documentation, using approved templates and escalating non-routine matters appropriately.
  • Support the administration of new starters, contractual changes and leavers, liaising with Payroll and other internal teams where required.
  • Provide coordination and note-taking support for People & Culture meetings and routine employee relations administration when requested.
  • Assist with recurring People & Culture activities, reporting and projects, including colleague engagement, wellbeing and recognition initiatives.
  • Provide general administrative cover across the People & Culture team during busy periods and colleague absence.

To be considered for this role, we need you to have the following skills, experience and qualifications:

Qualifications

• GCSEs or equivalent, including English and Maths.
• CIPD Level 3 or another relevant HR qualification is desirable but not essential, a desire to work towards such a qualification is beneficial

Experience and knowledge

• Previous experience in recruitment, HR administration or a busy coordination role; exposure to an in-house recruitment or HR environment is desirable.
• Experience of using an applicant tracking system, HR system or similar workflow platform and maintaining accurate electronic records.
• Understanding of recruitment administration and pre-employment processes, including right to work requirements, is desirable.
• Good working knowledge of Microsoft 365, particularly Outlook, Word, Excel and Teams.

Skills

• Excellent organisation skills, with the ability to manage competing priorities and meet deadlines in a fast-paced environment.
• Strong attention to detail and confidence working with data, systems and standard documentation.
• Clear and professional written and verbal communication skills, with a candidate and customer-focused approach.
• Ability to build effective working relationships with colleagues, candidates and hiring managers at all levels.
• Sound judgement when handling confidential and sensitive information.
• A proactive, collaborative approach and willingness to learn, take ownership and suggest improvements.

Our bright, modern office in Leyland is just 10 minutes from junctions 28 & 29 of the M6. We have some fantastic benefits, making us a great place to work:

We have some fantastic benefits, making us a great place to work:

• Travel discounts – we have a dedicated Staff Travel Team to help you plan your next adventure

• 25 days annual leave, increasing to 28 days after 5 full years of service (+ bank holidays)

• Additional annual leave purchase scheme

• Company pension scheme

• Life assurance

• Low-cost health care for you and your family

• Employee Assistance programme

• Mental Health First Aiders

• Ongoing development – we have an in-house People Development Team

• Industry/social events – including supplier events, office socials & parties and pop-up shops

• Cycle to work scheme

• Reward & recognition programme

• Belong programme - Employee Resource Groups (ERGs) that play a crucial role in implementing our DEI strategy

• Volunteer days – one day’s paid leave each year to volunteer with a registered charity

• dnata4good – supporting the local communities we work, live and thrive in

• Refer a friend scheme

• Free eye care tests

• Free Taste Card membership– offering discounts on dining out, movies, attractions, takeaways and online shopping

• Casual dress code

• Free tea and coffee, subsidised on-site restaurant with free wifi and free car parking