Tailor

Timpson Group; Harrogate; Hybrid; GBP 17,000 - 19,000; Full time

Benefits offered by this job

Free holiday homes

Uncapped weekly bonuses

Discount card up to 90% for colleagues

Birthday day off

Job summary

Johnson's Dry Cleaners, part of the Timpson Group, in Harrogate, is seeking a skilled tailor. You will perform alterations and repairs, serve customers, and support the Area Manager across branches with a high standard of workmanship.

The role requires proficiency in sewing, fabric knowledge, and strong customer service. 40 hours a week across five days, including weekends, with overtime potential and a uncapped weekly bonus.

Qualifications

• Proficiency in sewing and tailoring techniques.
• Knowledge of various fabrics and garment construction.
• Strong customer service skills.
• Attention to detail for precise alterations.
• Effective time management and ability to work across branches.
• Previous work in retail or alteration environment is preferred.

Responsibilities

• Carry out alterations and repairs on garments, including shortening/lengthening and taking in/out to adjust size.
• Replace broken zippers and handle other repairs/alterations as needed.
• Assist customers in-branch and discuss fitting needs.

Skills

Sewing & tailoring

Fabric knowledge

Customer service

Attention to detail

Time management

Retail/alteration experience

Problem solving

Job description

Johnson's Dry Cleaners
(Part of Timpson Group Limited)

Are you ready to embark on a rewarding new career? If you've spent time in retail or hospitality If you have experience in retail or hospitality and are looking for a new adventure, we have an exciting opportunity for you! Join Johnson's Dry Cleaners' family, part of the Timpson Group, a renowned high street service retailer. We seek an enthusiastic and talented tailor to join our team. The ideal candidate must have expert sewing and alteration skills, excellent customer service, and the flexibility to work at multiple Johnsons branches.

Position: Tailor

Location: Harrogate

Job Type: Permanent / Full Time

Pay: Starting at £12.75 per hour, increasing to £12.80 per hour following a successful trial period. You also have the opportunity to earn an uncapped weekly bonus

Hours: 40 hours over 5 days, including weekends, with some overtime available when trained.

Job Description:

Your day-to-day responsibilities will be to effectively support the Area Manager and branches in the Area with a Repairs and Alteration service.

Key Responsibilities and Accountabilities:

• You will be required to carry out all types of alterations and repairs working: Shortening and lengthening all types of garments

• Taking in or letting out garments to adjust the size

• Replace broken zippers in garments
• Other related repair / alterations work
• Curtain shortening
• Help serve customers in the branch and discuss their needs including fittings

As part of your job role, you will be expected to complete an act of kindness for customers or colleagues every day.

What We Offer:

Taking care of our colleagues is our top priority. Every year, we measure our happiness index to understand how our team feels and how we can improve.

In addition to a basic wage, all our colleagues can earn weekly performance bonuses. Benefits include:

• Free holiday homes
• Achievable uncapped bonuses
• Discount card (up to 90% off for colleagues, up to 25% off for friends and family)
• An extra day off for your birthday
• Paid day off for a child's first day at school
• Annual salary reviews
• Regular social events
• £1000 weekly lottery draws
• Excellent promotion prospects
• Ongoing skills training
• £100 bonus when you get married
• Mental health support, including free flu jabs and a 24-hour helpline
• and more!

Who We're Looking For:

We value personality over qualifications. Ideal candidates are positive, friendly, confident, great communicators, with a drive to succeed.

Requirements:

• Proficiency in sewing and tailoring techniques
• Knowledge of various fabrics and garment construction
• Strong customer service skills
• Attention to detail for precise alterations
• Problem-solving abilities for unexpected challenges
• Effective time management skills
• Experience with a variety of garment types
• Previous work experience in a retail or alteration environment

Who We Are:

Johnsons Cleaners has been caring for your clothes for over 200 years, founded in 1817 by the Johnsons Brothers in Liverpool as a silk dyeing business. Today, we are known for our high-quality laundry and dry cleaning services, friendly customer care, and attention to detail. In addition to laundry, we also offer clothing repairs, passport photos, carpet cleaning, and more!

At Johnson's , we celebrate diversity and welcome applicants from all backgrounds, including ex-offenders.]