T&C Manager

IDEX Consulting; Birmingham; Remote; GBP 60,000 - 90,000; Full time

Job summary

A fast-growing, PE-backed financial services organisation is seeking a Head of T&C to design and implement a comprehensive training and competence framework. This pivotal role involves collaboration across functions and requires a deep understanding of T&C, leadership in designing training programs, and the ability to engage stakeholders effectively.

Qualifications

• Experience designing and delivering modular training programmes.
• Deep understanding of T&C within a regulated environment.
• Gravitas and clarity in communication.

Responsibilities

• Lead the design and implementation of a nationwide T&C framework.
• Develop scalable training solutions and advisor development programmes.
• Instill a risk-based approach to competence and supervision.

Skills

Communication

Self-starter

Risk Management

Training Program Development

Education

Level 4 qualification

Tools

Psychometric Profiling Tools

Job description

We're working with a fast-growing, PE-backed financial services organisation undergoing a transformative period of growth and they're looking for a Head of T&C to lead the charge.
This is a unique opportunity to design and deliver a best-in-class training & competence (T&C) framework from the ground up. If you're someone who thrives in a blank-sheet environment, enjoys driving cultural and behavioral change and can blend commercial pace with compliance integrity we'd love to hear from you.
What's the role about?

• Lead the full design and implementation of a nationwide T&C framework
• Develop scalable training solutions and advisor development programmes
• Instill a risk-based, evidence-led approach to competence and supervision
• Present with confidence to stakeholders at all levels
• Bring structure and clarity to a fast-scaling Adviser network
• Collaborate cross-functionally to embed a development-focused culture
• Home-based, with national travel expected (Midlands-based preferred)

You'll need:

• Proven experience designing and delivering modular training programmes
• Deep understanding of T&C within a regulated environment
• Gravitas and clarity in communication - especially when presenting
• Level 4 qualification (minimum)
• A self-starter mindset: comfortable working independently and at pace
• Exposure to fast-paced or high-growth environments (desirable)
• Experience with psychometric profiling tools (desirable)

This is more than just a management role it's a chance to build, shape and future-proof an entire function at a pivotal moment in the company's journey. You'll be backed by a leadership team who are refreshingly open, collaborative and genuinely committed to doing things the right way.

If you're passionate about professional development and want to play a critical role in shaping a national T&C strategy from day one, this could be the career-defining opportunity you've been waiting for.

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At IDEX, we strive for an inclusion-first company culture where everyone is treated fairly and can bring their authentic selves to work. We recognise and acknowledge that diverse representation at every level of our business requires continuous and measurable effort. We are committed to driving conscious inclusion across our business and creating equitable pathways.