Systems Vehicle Technician - Mercedes-Benz of Brooklands

Job Description

Become a member of the Mercedes-Benz of Brooklands team by joining us as a Systems Vehicle Technician. This role offers an outstanding opportunity to work within the prestigious Mercedes-Benz brand, delivering exceptional technical service and enhancing our customers' automotive experience. We will absolutely consider other automotive brand experience candidates; we train and invest in Mercedes-Benz ways of vehicle repairs.

Be Part of the Hedin Automotive Team!

Mercedes-Benz of Brooklands won the prestigious Mercedes-Benz Aftersales 'Customer Service' of the year award and has a fantastic customer base in Surrey to serve. With a huge 30 ramp workshop and located in the Mercedes-Benz World brand centre, this is a unique and special place to work.

Overview of the Systems Vehicle Technician Role

In the pivotal role of a Systems Vehicle Technician, you will be responsible for diagnosing, repairing, and servicing a range of Mercedes-Benz vehicles.

Key Responsibilities for a Systems Vehicle Technician

1. Conduct diagnostics and repairs on Mercedes-Benz vehicle systems, including engine, transmission, electrical, and hybrid systems.
2. Perform routine vehicle servicing and scheduled maintenance according to manufacturer specifications.
3. Utilise diagnostic equipment and software to identify and troubleshoot issues efficiently.
4. Ensure all work complies with Mercedes-Benz quality standards and safety regulations.
5. Maintain accurate records of work completed and materials used.
6. Collaborate with service advisors and customer service teams to provide detailed service reports and recommendations.
7. Stay updated with the latest technical developments and advancements in vehicle systems.

Essential Qualities for the Ideal Candidate

Skills

The successful candidate will showcase strong technical skills, a keen eye for detail, and a commitment to customer satisfaction. Essential skills and attributes include:

1. Certification in automotive technology or a related field (e.g., NVQ Level 3 or higher).
2. Proven experience with vehicle systems diagnostics and repairs, preferably within a premium brand environment.
3. Excellent problem-solving skills and ability to work on multiple tasks efficiently.
4. Strong communication skills, providing clear and precise information to both colleagues and customers.
5. A proactive and committed approach to automotive excellence and customer service.

Benefits of Joining Our Team

1. Flexible work pattern options; e.g., early start, early finish.
2. 40 hrs per week.
3. Very competitive salary package with realistic performance-related bonuses.
4. 25 days of annual leave plus UK bank holidays.
5. Inclusive pension scheme and comprehensive life assurance benefits.
6. Access to our Employee Assistance Programme, promoting health and wellbeing.
7. Career growth and development opportunities through ongoing training and support.
8. Investment in E.V skills training.
9. An inclusive workplace culture that celebrates diversity and welcomes all backgrounds.

Application Process

We invite individuals who are passionate about automotive innovation to apply for the Systems Vehicle Technician position at Mercedes-Benz of Brooklands. We are committed to fostering a diverse and inclusive environment for all employees.

Hedin Automotive is an equal opportunity employer. Successful candidates will be subject to pre-employment checks, including verification of previous employment, address checks, and a criminal records check. Learn more about our business and values at https://www.hedinautomotive.co.uk/.