Systems Thinking Specialist

TN United Kingdom; Milton Keynes; On-site; GBP 55,000 - 64,000; Full time

Job summary

A leading company is seeking a Systems Thinking Specialist to support Network Rail in transforming railway operations. This full-time role involves leading teams, analyzing data, and implementing innovative solutions. Candidates should possess strong analytical and influencing skills, with a passion for change and improvement.

Qualifications

• Passion for change and willingness to gain qualifications in business improvement.
• Proven analytical skills for decision-making.
• Strong influencing skills to engage stakeholders.

Responsibilities

• Lead cross-functional teams to address complex challenges.
• Analyze data and assess performance for improvement.
• Empower teams to adopt systems thinking.

Skills

Analytical skills

Influencing skills

Negotiation skills

Relationship-building skills

Education

Qualifications in business improvement and change management

Job description

Systems Thinking Specialist, Milton Keynes

Client: Network Rail

Location: Milton Keynes, United Kingdom

Job Category: Other

EU work permit required: Yes

Job Reference: 9f401c9ed29f

Job Views: 3

Posted: 19.05.2025

Expiry Date: 03.07.2025

Job Description:

Duration: 9-month Secondment/Fixed Term Contract with the potential to extend or go permanent. (Secondments are subject to line manager approval; please discuss this with them before applying).

Location: Roles are based nationwide with travel expected 3 days per week, including 2-3 overnight stays. The role covers the London area, Southern region, and Western route. It is a full-time opportunity with flexible working patterns considered. For Quadrant: MK, candidates must live within 90 minutes of the office or be willing to self-relocate.

Band & Salary: Band 3C, £55,596 - £63,797. Salary will be within this range, depending on experience.

Who are we looking for?

We are recruiting for an exciting programme supporting Network Rail and the industry in developing and deploying innovative trials to improve railway operations. You will work as part of a team diagnosing system issues and rapidly designing, testing, and deploying solutions in areas such as stations, operations control, train performance management, and timetable planning.

No previous systems thinking experience is required, but if you can answer 'yes' to the following questions, we want to hear from you:

• Are you a visionary problem-solver passionate about transformational change?
• Do you have skills to coach teams in analyzing, designing, and implementing interventions?
• Would you enjoy traveling nationally to collaborate with frontline teams and leaders?
• Do you want to advance your career and gain exposure to senior leaders?

About the role

What does the average day look like?

You will be at the heart of Network Rail’s transformation, leading cross-functional teams to address complex challenges, designing and testing new operating models. You will analyze data, assess performance, and identify opportunities for improvement. As a coach and collaborator, you will empower teams to adopt systems thinking and build their capabilities. Influencing leaders and securing buy-in will be key to sustaining momentum. You will manage change activities and deliver projects with precision and lasting impact.

To succeed, you should have:

• Passion for change, with experience or willingness to gain qualifications in business improvement and change management.
• Proven analytical skills to evaluate data for decision-making.
• Strong influencing skills to engage stakeholders at all levels.
• Excellent negotiation and relationship-building skills.
• Experience managing cross-functional teams in a customer-focused environment.
• Commitment to learning and applying systems thinking to transform business models.

Experience and understanding of rail operations would be advantageous.

For more details on key responsibilities and criteria, please click apply to be redirected to the Network Rail careers website where the full job description is available.