systems support representative

InfoSpec Systems Inc.; Richmond; On-site; GBP 25,000 - 46,000; Full time

Job summary

A technology solutions company is seeking a Systems Support Representative to provide technical support in a help desk environment. Applicants should have 1-2 years of experience, excellent communication skills, and a relevant college diploma. This full-time position offers a salary range of $48,000 to $85,000 annually and is based onsite in Richmond, BC.

Benefits

Dental plan

Health care plan

Vision care benefits

Group insurance benefits

Life insurance

Free parking available

Qualifications

• Education: College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years.
• Experience: 1 year to less than 2 years in call centre setting.
• Knowledge of computer and technology.

Responsibilities

• Provide technical support in a help desk environment.
• Assist clients with troubleshooting issues.
• Manage multiple tasks efficiently.

Skills

Client focus

Excellent oral communication

Initiative

Organized

Team player

Ability to multitask

Time management

Education

College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years

Tools

MS Windows

Desktop applications

Networking hardware

Device drivers

Internet

Job description

Job Details

Education: College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years.

Work setting: Help desk.

Computer and technology knowledge: Device drivers, Networking hardware, Internet, Desktop applications, MS Windows.

Type of experience: Call centre.

Personal suitability: Client focus, Excellent oral communication, Initiative, Organized, Team player, Ability to multitask, Time management.

Experience: 1 year to less than 2 years.

Health benefits: Dental plan, Health care plan, Vision care benefits.

Financial benefits: Group insurance benefits, Life insurance.

Other benefits: Free parking available.

• Location: Richmond, BC V6X 4E1
• Work location: On site
• Salary: $48,000 to $85,000 annually (To be negotiated) / 37.5 hours per week
• Terms of employment: Permanent employment, Full time
• Starts as soon as possible
• Benefits: Health benefits, Financial benefits, Other benefits
• Vacancies: 2 vacancies

Overview

We are seeking a Systems Support Representative to join our team.

Languages

English

Education

• College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years

Experience

1 year to less than 2 years

Work Setting

• Help desk

Computer and Technology Knowledge

• Device drivers
• Networking hardware
• Internet
• Desktop applications
• MS Windows

Type of Experience

• Call centre

Personal Suitability

• Client focus
• Excellent oral communication
• Initiative
• Organized
• Team player
• Ability to multitask
• Time management

Benefits

Health Benefits

• Dental plan
• Health care plan
• Vision care benefits

Financial Benefits

• Group insurance benefits
• Life insurance

Other Benefits

• Free parking available

Who Can Apply for this Job?

You can apply if you are: a Canadian citizen, a permanent resident of Canada, or a temporary resident of Canada with a valid work permit.

Do not apply if you are not authorized to work in Canada. The employer will not respond to your application.

We are an equal opportunities employer and welcome applications from diverse candidates.