Systems Support Engineer

Proactive Appointments; Northampton; On-site; GBP 25,000 - 30,000; Full time

Job summary

A growing organization based in Northampton is seeking a Systems Support Engineer to provide 1st/2nd line support across IT systems. The successful candidate will maintain Microsoft 365 services, troubleshoot cloud issues, and support CRM platforms. This permanent, onsite role offers a competitive salary of up to GBP30k with bonus potential.

Qualifications

• Proven experience supporting Microsoft 365, including Office 365, Azure AD.
• Experience supporting or administering CRM systems, ideally Zoho CRM.

Responsibilities

• Provide 1st/2nd line support across a range of IT systems.
• Troubleshoot issues related to cloud and on-prem infrastructure.
• Assist with systems upgrades and migrations.

Skills

Problem-solving

Communication

User-focused approach

Tools

Microsoft 365

CRM systems

Azure AD

Exchange Online

Job description

Systems Support Engineer

Permanent - On-site - Northampton - Up to GBP30k per annum + Bonus

Are you a tech-savvy Systems Support Engineer with a strong background in Microsoft 365, Exchange, and CRM platforms? We're working with a dynamic and growing organisation that is seeking a proactive and reliable Systems Support Engineer to join their team.

Key Responsibilities:

• Provide 1st/2nd line support across a range of IT systems and users.

• Maintain and support Microsoft 365 (including Office 365, Azure AD, and Exchange Online).

• Troubleshoot issues related to cloud and on-premise infrastructure.

• Support users with CRM platforms - preferably Zoho, but experience with other CRM systems will also be considered.

• Assist with systems upgrades, migrations, and documentation.

Key Skills & Experience Required:

• Proven experience supporting Microsoft 365, including Office 365, Azure AD, and Exchange.

• Solid understanding of cloud services and Active Directory integration.

• Experience supporting or administering CRM systems - Zoho CRM experience highly desirable, though others (eg, Salesforce, HubSpot, Dynamics) are welcome.

• Strong problem-solving skills and the ability to work both independently and collaboratively.

• Excellent communication skills with a user-focused approach.

Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted.

Proactive Appointments Limited operates as an employment agency and employment business and is an equal opportunities organisation

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