Systems & Quality Coordinator SQC25 - 434632

Self Directed Support Scotland (SDSS); City of Edinburgh; Hybrid; GBP 80,000 - 100,000; Full time

Job summary

A national support organization is seeking a Systems and Quality Coordinator to lead organizational systems and IT compliance. This role involves managing a robust IT infrastructure to support operations, ensuring high-quality learning systems, and compliance through effective database management. Candidates should possess advanced IT skills, business management experience, and the ability to manage confidential information. The position is full-time with office-based or remote options available, along with occasional national travel.

Qualifications

• Initiative and an eye for detail are essential.
• Experience in managing confidential information is critical.
• Proficiency in a wide range of IT systems and conveying learning to an online environment.

Responsibilities

• Ensure compliance of IT infrastructure to support operational delivery.
• Coordinate and develop online resources and training frameworks.
• Maintain stakeholder databases and ensure data accuracy.

Skills

Advanced IT skills

Business management experience

CRM/database skills

E-learning LMS skills

Website CMS skills

Ability to manage confidential information

Job description

We're looking for a Systems and Quality Coordinator who can lead in all aspects of organisational systems and Information Technology, ensuring organisational compliance to support operational delivery.

This position, offered on a full-time basis, will focus on providing and managing a robust IT infrastructure in support of SDSS activities, stakeholders, and the team. To do this effectively, you will be confident in a wide range of IT systems, conveying learning to an online environment, and have an aptitude for business policy and compliance.

Essential to the role are initiative, advanced IT skills, business management experience, an eye for detail, and very importantly, the ability to manage confidential information appropriately. CRM/database, e-learning LMS, and website CMS skills are essential.

The role can be office-based in Edinburgh or remote, with occasional national travel for events.

Job Purpose:

To ensure SDSS delivers high-quality learning and accurate information systems and innovative solutions for the delivery of SDSS programmes. To ensure SDSS operates as a compliant business through developing and maintaining IT infrastructure in support of our workers and contractors.

Key Responsibilities:

1. Business management and policy
2. IT systems and internal business infrastructure
3. Coordinate and develop online resources
4. Online Training framework delivery
5. Survey coordination
6. Staff induction & CPD
7. IT, Data & Risk compliance support
8. Maintenance of stakeholder databases and accuracy of data