Systems & Product Intern — Testing, Data & IT Ops

THIS IS SPOKEN LTD; Greater London; On-site; GBP 13,000 - 20,000; Full time

Benefits offered by this job

Paid internship

Close mentoring and training

Real planning conversations and value

Office Somerset House

Written reference after internship

Job summary

Spoken is seeking an IT and Product Intern to help run, test and improve the systems the business depends on. This is a first role with no prior experience required, and we would rather teach you how we work than rely on past habits.

You will work closely with and under the guidance of our Digital and Technical teams. The role covers testing, issue writing, feedback gathering, and data quality, with emphasis on real-world usage and reliable results.

Qualifications

• Join a paid internship with mentoring and practical training.
• No prior professional experience required; curiosity matters most.
• Interest in how systems work and how real users interact with them.

Responsibilities

• Run structured tests on new features and tools before go-live.
• Write clear, reproducible issues with steps and expected vs. actual results.
• Gather feedback from colleagues and spot recurring patterns.
• Help plan improvements by understanding how work actually gets done.
• Test and monitor automated and AI-assisted processes for drift.
• Keep data accurate to ensure reliable system outputs.

Skills

Test case execution

Issue tracking

Feedback collection

Process analysis

Data accuracy

HTML/CSS familiarity

Team collaboration

IT support basics

AI tools familiarity

Education

Any discipline accepted

Tools

HTML templates

Email lists management

Spreadsheet skills

Job description

Spoken is seeking an IT and Product Intern to help run, test and improve the systems the business depends on. This is a first role with no prior experience required, and we would rather teach you how we work than rely on past habits.

You will work closely with and under the guidance of our Digital and Technical teams. The role covers testing, issue writing, feedback gathering, and data quality, with emphasis on real-world usage and reliable results.